General Manager

MV Transportation; Half Moon Bay (CA); On-site; USD 105,000 - 120,000; Full time

Job summary

MV Transportation is seeking a General Manager to lead the Half Moon Bay location, overseeing daily operations and ensuring service delivery aligns with annual plans. You will drive customer relations, staff development, fleet maintenance, and safety programs while maintaining strong internal and external communications.

The role requires extensive operations management experience in a transit environment, with expertise in dispatch, scheduling, driver recruitment and DOT/FTA compliance.

Qualifications

• College degree or equivalent business management experience.
• Minimum 5 years in operations management and a combination of 7 years in management/supervisory roles in a transit environment with knowledge of Trapeze scheduling software.
• Labor/union negotiations/expenses expertise.
• Full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.

Responsibilities

• Provide leadership and direction to assigned operating location to deliver annual business plans.
• Control daily operation of the transportation contract in compliance with contracting agency policies and company procedures.
• Manage customer relations through direct contact and outreach programs.
• Identify, select, train and mentor location staff.
• Communicate effectively with location staff and support teams.
• Oversee vehicle maintenance plan and fleet availability to meet service requirements.
• Oversee safety and training programs to ensure compliance with company, contract and regulatory requirements.
• Maintain client contact to meet or exceed expectations.
• Conduct periodic departmental audits.
• Review operational metrics daily, weekly and monthly.
• Ensure location financial metrics are managed with action plans to meet financial, safety and operational targets.
• Implement, promote and adhere to company policies and procedures.
• Interact with bridges committee to improve policies and programs.
• Participate in location labor and employee relations activities.
• Support location contract renewals with insights and information.
• Create and present location annual budgets.

Skills

Labor/union negotiations

Dispatch & scheduling knowledge

Driver recruitment

Safety compliance (DOT/FTA)

MS Office

Analytical skills

Written & verbal communication

Multi-tasking

Education

College degree or equivalent business management experience

Tools

Trapeze scheduling software

Job description

General Manager

US-CA-Half Moon Bay

Overview

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Responsibilities

MV Transportation is seeking a General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance withcompany, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

Qualifications

Talent Requirements

• College degree or equivalent business management experience.
• Management experience required.
• Must have a minimum of (5) five years of comprehensive experience in operations management and a combination of (7) seven years of management or supervisory experience in a transit environment with knowledge of Trapeze scheduling software.
• Must have labor/union(s) negations/expenses expertise.
• Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
• Additional duties/responsibilities based upon individual contract requirements.

Starting salary range: $105,000 - $120,000

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.