General Manager

The Aaron's Company, Inc.; Gainesville (FL); On-site; USD 55,000 - 115,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k) plan with matching

National Manager Meetings

Job summary

The Aaron’s Company, Inc. is seeking a General Manager in Gainesville, FL to lead store operations and drive growth in a dynamic sales and lease-to-own environment.

You will manage staff, sales, inventory, and customer relations while ensuring profitability and adherence to company policies. Qualified candidates demonstrate strong leadership, high energy, and exceptional organizational skills, with a track record in selling and driving performance.

Qualifications

• Proven demonstration of strong leadership, communication and interpersonal skills.
• High level of energy and professional appearance.
• History of demonstrated selling skills and effective organizational abilities.
• Must have a satisfactory MVR, DOT when required, and a valid driver’s license.

Responsibilities

• Manage store to achieve growth and profit goals.
• Report financial measures and transactions.
• Manage inventory and ensure product availability.
• Ensure quality control calls within 1 business day of delivery.
• Maintain store assets and reconcile inventories weekly.
• Maintain company vehicle standards and safe operation.
• Handle bank deposits accurately and timely.
• Certify, reclassify and price returned merchandise.
• Recruit, hire and develop Associates and schedule coverage.
• Close lease agreements with focus on customer service and ownership.
• Oversee renewals and customer relationship management.
• Enforce company policies and customer service programs.

Skills

Leadership

Communication

Interpersonal skills

High energy

Professional appearance

Selling skills

Organizational skills

Driving qualifications (MVR)

Job description

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.

General Manager

The salary range is $55,000 to $115,000 annually.*

Actual salary may vary based on factors such as geographic location, experience, education, and skill level. This position is also eligible for incentive pay based on performance.

A handshake, a smile, a warm welcome brings our customers one step closer to achieving their dream of ownership.

Aaron's offers a supportive environment including ongoing training, professional development and an annual National Manager Meetings for our General Managers, as well as competitive bonus opportunities. Come see why the difference is personal at Aaron's.

What You’ll Do

Store Operations

• Manage the store to achieve planned growth and profit goals
• Accurately report financial measures and transactions
• Manage inventory supply to ensure adequate availability of merchandise at all times
• Ensure that Quality Control Calls are completed on all new lease agreements within 1 business day of delivery
• Ensure the protection of store assets and reconcile inventories weekly
• Ensure that all company vehicles are maintained within safe operating standards
• Ensure accurate and timely bank deposits
• Ensure all returned merchandise is certified, reclassified and priced

Manage Associates

• Recruit, hire, train and develop the best team of associates for your store to ensure efficient and successful operations
• Schedule associate coverage to ensure published hours of store operations are met

Customer Care and Service

• Close all lease agreements with a mind towards customer service, establishing a long-term relationship, and safeguarding company assets
• Personal responsibility for management of all renewal activity
• Personally authorize all returns with a focus on customer relationship and ownership
• Ensure execution of all customer service programs, company guidelines and policies

What You’ll Need

• Proven demonstration of strong leadership, communication and interpersonal skills
• High level of energy
• Maintain professional appearance
• A history of demonstrated selling skills
• Effective organizational skills
• Proven managerial skills
• Safe driving skills and the ability to legally operate the Company Truck
• All General Managers must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Aaron's Driver Qualification Policy

Aaron’s Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:

Benefits

• Paid time off, including vacation days, sick days, and holidays
• Medical, dental and vision insurance
• 401(k) plan with contribution matching
• Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• Benefits vary based on FT and PT employment status.

About Aaron’s

At Aaron’s, we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike.

Aaron’s is an Equal Opportunity Employer.

Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact [e-mail].