General Manager

Container Store; Framingham (MA); In loco; USD 80.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental, and vision plans

401(k) retirement savings plan

Discounts on products and services

Paid time off and sick leave

Descrizione del lavoro

The Container Store in Framingham, MA seeks a General Manager to lead our store, set the tone for exceptional customer service, and drive business goals. You will guide a management team including a Visual Sales Manager, Training Manager, and an Operations Manager to deliver top results.

You will engage teams, coach for growth, and model standards on the sales floor while optimizing payroll and sales performance to exceed objectives.

Competenze

• Ten+ years of leadership and coaching experience.
• Proven ability to guide employees' career growth and development.
• Strong written and verbal communication skills.
• Retail leadership in a dynamic environment.

Mansioni

• Build effective teams and develop talent.
• Drive engagement by collaborating with the Area Director and Store Managers.
• Communicate effectively with staff, Area and Regional Directors, and customers.
• Lead by example on the sales floor.
• Manage payroll expenses and labor plans to meet store goals.

Conoscenze

Engage with people

Customer connection

Leadership experience

Communication skills

Time management

Organizational skills

Career growth and development

Descrizione del lavoro

Overview

The General Manager is the leader of the store! This position is responsible for managing the values and attitudes of the people they lead to provide exceptional customer service, drive our business and achieve our business goals. Leads management team, including a Visual Sales Manager,a Training Manager and an Operations Manager.

What We Stand For

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives.We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Responsibilities

What Will You Be Doing?

In team management and development, you are…

• Building effective teams and developing talent.

• Driving engagement by collaborating with the Area Director and Store Managers.
• Communicating effectively with staff, Area and Regional Directors, and customers.
• Instilling trust and ensuring accountability.
• Leading by example on thesales floor.

In operations and financial responsibility,you are…

• Improvingresults by identifying andachievingpayroll and salesgoals for the success of the store.
• Managing payroll expenses and labor plans efficiently and effectively.

We believe in taking care of our team.That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping youcontain your health,grow your career, andfind balance in your life.

Here’s a peek at what you can expect:

• Rewarding payto recognize the value you bring to the team. Starting at $80,000 a year, up to $90,000 a year.
• Competitive health, dental, and vision plansto keep you and your loved ones well.
• 401(k) retirement savings planwith optional investment guidance and assistance offered through Fidelity.
• Unique "1equals3" websitefor easy access to your benefits information and company updates.
• We've got your back!Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.

For our full-time associates, we offer even more:

• Peace-of-mind benefits:Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
• Family-focused support:Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
• Work-life balance boosters:Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
• Discounts galore:Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
• Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
• Thriving with diversity:Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.

But that's not all!We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.

Qualifications

What You Bring To Us

• You love toengage with people. You’re the person who strikes up a conversation and makes a connection.You are passionate aboutconnecting with customersand your team to provide clear, concise, compassionate communication.
• You have at leasttenyears of leadership and coaching experiencewhere you’ve focused on developing and nurturing your team toachieve goals together.
• You have successfully guided great employeescareer growth and development.
• You takecommunication to a new level. Whether it’s written or oral communication skills, you are a master.
• You understand retail is an ever-changing industry and youpossess strong time managementandorganizational skillsto lead your store team to achieve excellent results.

• People say you have aheart for service. Youlove to sell. For you, it’s about learning what a customer truly needs and offering suggestions.
• You are always learning! You are eager to learn how technology and selling work together to provide an exceptional customer experience.
• You takepride in your work. It’s your store!
• You want todelight the people around youand can’t wait to share that at The Container Store!

The Container Store promotes a smoke-free, drug-free environment.

We are proud to be anEqual Opportunity Employerand comply with the

Americans with Disabilities Act

Stores Physical Requirements

State Specific Notices