General Manager

Xponential Fitness; Fort Worth (TX); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead a vibrant fitness community. This role involves driving sales, fostering member relationships, and ensuring operational excellence. The ideal candidate will possess strong leadership qualities, a knack for generating leads, and a commitment to creating energetic communal experiences. If you thrive in dynamic environments and have a passion for fitness, this is a fantastic opportunity to make a significant impact in the community.

Benefits

Competitive base salary

Bonuses based on performance

Commission on sales

Qualifications

• 2+ years of retail/service sales or fitness sales experience required.
• Strong communication and interpersonal skills are essential.
• Ability to manage and drive revenue from memberships.

Responsibilities

• Engage in marketing efforts to generate leads and convert them into members.
• Build rapport with members and handle concerns effectively.
• Hire, train, and manage the front desk/sales team.

Skills

Retail/service sales experience

Fitness sales experience

Communication skills

Data management

Organizational skills

Interpersonal skills

Lead generation

Trustworthiness

Tools

Studio software

Job description

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General Manager Job Description

General Managers are responsible for meeting studio sales goals, membership renewals, and ancillary service goals through strategic customer outreach, in-club leads, and securing member referrals. Under the management of a Franchise Owner and support from the Corporate Team, General Managers must exemplify leadership qualities in all areas of the business. They should build lasting relationships with prospective and current members to foster a strong community and retain members. The role is rooted in hospitality and aligns with our Mission of fueling energetic communal experiences.

Requirements

• 2+ years of retail/service sales or fitness sales experience.
• Confidence in generating personal sales and training Sales Reps.
• Ability to manage and drive revenue from memberships and retail.
• Fluent in English with excellent communication and interpersonal skills.
• Ability to excel in a fast-changing, diverse environment.
• Good judgment to recognize areas for improvement and implement changes.
• Passion for fitness.
• Strong writing and grammar skills.
• Highly organized with proficiency in data management, prioritization, and meeting deadlines.
• Professional, punctual, reliable, and neat.
• Attention to detail and accuracy.
• Trustworthy with confidential information.
• Ability to work harmoniously with co-workers, clients, and the public.
• Proficiency with computers and studio software.

Duties

• Lead Generation: Engage in marketing efforts to generate leads.
• Lead Management: Use the LASER process to convert leads into members.
• Member Relations: Build rapport, retain members, and generate referrals.
• Handle member concerns promptly and effectively.
• Front Desk/Sales Team: Hire, train, and manage team performance.
• Financial Performance: Collaborate to set and meet sales targets.
• Operations: Maintain studio cleanliness, organization, and technology functionality.

Compensation & Benefits

• Competitive base salary plus bonuses based on experience and performance.
• Commission on sales and opportunities for additional bonuses.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Staffing and Recruiting

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