General Manager

Abby; Florence (OR); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

401k

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

Abby’s Restaurant in Florence, OR is seeking a General Manager to lead daily operations, ensure quality food, sanitation, customer service, and achievement of sales and profit goals.

You will resolve customer complaints, uphold cleanliness and food safety, train subordinate managers, conduct performance reviews, and oversee hiring, promotions, transfers, and corrective actions.

Qualifications

• Proven experience managing restaurant operations.
• Ability to train and develop subordinate managers.
• Strong focus on customer satisfaction and quality standards.
• Familiar with food safety and cleanliness standards.

Responsibilities

• Manage and direct daily restaurant operations to meet goals.
• Ensure quality food, sanitation, customer service, and profitability.
• Resolve customer complaints personally and apply satisfaction programs.
• Maintain staff morale and minimize turnover.
• Coordinate training of subordinate managers and conduct reviews.
• Oversee hiring, promotions, transfers, and corrective actions.

Skills

Staff management

Training & development

Customer satisfaction

Food safety

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

General Manager

Salary Manager Date 10 Florence, OR, US

15 days ago Requisition ID: 1695

The General Manager is responsible to manage and direct the daily operations of an Abby’s Restaurant to assure quality food, sanitation, customer service, and achievement of sales and profit goals.

Regardless of the time and source, all store-level customer complaints are referred to the Manager who is responsible to personally resolve each situation and diligently apply customer satisfaction programs and procedures.

Quality standards for staff, salad bar, restrooms, customer service areas, and overall exterior and interior restaurant appearance and cleanliness are consistently maintained to ensure that customers experience a pleasant eating environment.

The position assures that quality standards and food safety are clearly and diligently communicated and reinforced among all staff members. The position circulates throughout the restaurant, contacting customers to monitor food and service quality during peak meal periods. Food and beverage production areas are frequently inspected and observed to ensure products are attractively presented, stored, and served at proper temperatures, and meet portion and preparation specifications.

The position coordinates and guides training of subordinate managers and prepares formal performance development reviews for subordinates. The position administers all staff level personnel matters, recommends promotions and transfers, and determines corrective actions and termination. The position is responsible for maintaining the highest level of employee morale and minimizing staff turnover.

Successful completion of a Background Check and Drug Screen required for this position.

Benefits Include:

• 401k
• Medical, Dental, and/or Vision Insurance