General Manager

ASM Global; Florence (SC); On-site; USD 80,000 - 120,000; Full time

Job summary

Legends Global is seeking a General Manager for the Florence Center in Florence, SC. The role encompasses overall facility management, including operations, purchasing, marketing, finance, HR, F&B, box office, security, maintenance, and related activities.

The candidate will be responsible for maximizing venue utilization, negotiating contracts, and coordinating with clients, sponsors, and event organizers to deliver premier guest experiences while ensuring compliance with corporate directives

Responsibilities

• Maintains active contact with the Client/Contract Administrator and monitors compliance with the services contract.
• Aggressively promotes facility usage to maximize utilization.
• Negotiates lease agreements as needed for the facility's best interests.
• Maintains relationships with client companies, sponsors, and related staff.
• Coordinates with event organizers, hosts, managers, and agents for contracts and events.
• Develops and implements plans and programs prescribed by corporate directives, including training and safety procedures.
• Plans, organizes, coordinates, and directs all activities and personnel for facility operations.
• Conducts marketing, budgeting, and weekly staff meetings.
• Provides for day-to-day operations and post-event reviews of operations and finances.

Job description

POSITION:

General Manager

DEPARTMENT:

Administration

REPORTS TO:

Regional Manager/Regional Vice President/Senior Vice President

FLSA STATUS:

Salaried, Exempt

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component – feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking – of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE

This individual will have responsibility for the overall management, promotion, and operation of the facilities, including purchasing, booking, marketing, finance, human resources, food and beverage, box office, advertising, security, production, maintenance, parking, and related operations at the Florence Center.

Essential Duties and Responsibilities

• Maintains active contact with the Client/Contract Administrator. Monitors compliance with all provisions of the services contract.
• Aggressively promotes the use of the facility to maximize its utilization.
• Negotiate lease agreements as determined necessary and in the best interests of the facility.
• Maintains relationship with all of client's companies, sponsors, and related staff.
• Negotiates contracts and agreements with event organizers, hosts, managers, and agents.
• Establishes and maintains effective working relationships with the Client/Contract Administrator, tenants, government departments and agencies, entertainment/arena industry, community, and civic organizations to encourage continual and regular use of the facility.
• Coordinates facility involvement with Convention and Visitors Bureau, as well as other appropriate destination marketing agencies.
• Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control and crisis management procedures, or other areas as needed.
• Develops and implements facility goals in accordance with the management contract, the Client's objectives, corporate policy, and good business practice.
• Prepares and maintains required and necessary reports/records for the Client/Contract Administrator and for the Corporate Office.
• Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facility.
• Assists and coordinates with the development of the annual operating calendar, activity schedules, projections for attendance and/or revenue.
• Conducts marketing, budgeting, and weekly staff meetings.
• Directs the development and administers the execution of operating and marketing financial plans and documents; to include operating revenue and expense budgets; capital expense plans and budgets.
• Provides for day-to-day operations; assuring the coordination of plans, programs, and events; conducts post-event operational and financial review and analysis.
• Provides final approval of all contracts and agreements with suppliers, promoters, and tenants for necessary activities and services at the facility.
• Provides or coordinates for timely and effective response to directives and requests received from internal and external organizations, agencies, departments, and individuals; assures and maintains the integrity of the facility and Legends Global in all forms of communication and personal contacts.
• Oversee and advises Human Resources on any necessary revisions/modifications to the staffing plans, including number and types of employees, essential functions, salaries, and benefits.
• Assures the administration of personnel and the operation of plants and facilities are conducted in accordance with applicable local, state, and federal regulations.
• Evaluates facility practices and recommends improvements to better reflect the needs of the Client and the facility, and/or to improve the efficiency and safety of operations, in compliance with Legends Global policies and procedures.
• Responsible for recruiting, training, supervising, and evaluating administrative and supervisory staff.
• Establishes and maintains effective working relationships with the tenants, employees, union representatives and the general p