General Manager

Knoll Inc.; Eatontown (NJ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive base salary + commission

Performance-based bonus

Medical, dental, vision insurance

Paid vacation & holidays

401(k) with company match

Commuter benefits

Employee discounts

Job summary

MillerKnoll is seeking a Store General Manager for Design Within Reach in Eatontown, NJ. You will oversee daily store operations, lead a design-forward team, and drive profitability while delivering exceptional customer experiences.

Join a brand that champions quality, sustainability, and meaningful design across a nationwide network. You will report to the Regional Manager and shape the store’s merchandising and client service standards.

Qualifications

• Retail management experience is preferred.
• Demonstrated design skills and a passion for design.
• Financial literacy, business acumen, and ability to manage budgets.

Responsibilities

• Build and lead a high-performing team through goal setting, coaching, and recognition.
• Oversee talent acquisition and performance management with HR involvement.
• Ensure store procedures support design leadership, presentation, and cost control.
• Lead floor plans, design presentations, weekly trade, and home visits.
• Collaborate with Regional Manager to grow the business.

Skills

Retail management

Design skills

Financial literacy

MS Office

3-D rendering

Tools

MS Office

3-D rendering programs

Job description

Why join us? At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings. Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

What We Offer

• Competitive base salary with commission on shipped items
• Performance-based bonus plan
• Medical, dental, and vision insurance
• Self-Managed vacation, paid holidays, and parental leave
• 401(k) with 4% company match
• Commuter benefits up to $150/month
• Generous employee discounts
• And more!

Store Hours: Open daily, Sunday through Saturday (weekend and holiday availability required)

About the Role

Our stores serve as both a retail environment and as a community center for design, inviting constant interaction between the customer, our furniture, and our team.

You will learn the story behind our iconic products from esteemed designers such as Charles and Ray Eames and Jens Risom as well as leading manufacturers like Herman Miller and Knoll.

Our General Managers are responsible for all leadership activities within the store.

You will report to the Regional Manager.

What you will do

• Build trusting relationships by developing, leading, and motivating a team through goal setting and providing consistent recognition, coaching, feedback, and training.
• Manage the full-life cycle of talent acquisition, including partnering with Human Resources for performance management related situations.
• Ensure the store procedures are followed to represent the best in design by utilizing visual directives, presentation, and general housekeeping standards to maximize profit and manage expense control goals.
• Lead team on creating floorplans, design presentations, weekly trade, and home visits.
• Build positive working relationships with the store team, work with the Regional Manager and share business insights, best practices, and develop strategies to grow the business.

What We’re Looking For

• Retail management experience preferred.
• Demonstrated design skills and a passion for the design profession.
• Financial literacy, business acumen, and ability to manage budgetary responsibilities.
• Proficiency with MS Office software, web navigation, and 3-D rendering programs.
• Able to routinely move objects weighing more than 20 pounds and to understand safety requirements.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities.

Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more.

Here, you can bring your whole self to work.

We’re committed to equal opportunity employment, including veterans and people with disabilities. This organization participates in E-Verify Employment Eligibility Verification.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities.

MillerKnoll is a collective of design brands coming together to remake modern for the 21st century.

Want to be part of a team that’s making a positive impact? From creating spaces that help people live and work better to lifting our local and global communities, MillerKnoll is working hard to make a difference. Join us as we design a more equitable, sustainable, and beautiful future together.