General Manager

The Honey Baked Ham Company, LLC; Durham (AR); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Bonus program

401(k) matching

Medical, dental, and vision insurance

Life insurance & disability coverage

Paid time off and holidays

Tuition assistance

Job summary

The Honey Baked Ham Company, LLC is seeking a General Manager to lead store operations with accountability for sales, service, quality, and staff development. This role emphasizes making decisions with a hands-on, customer-focused approach and executing a strong business plan to drive profitability.

The ideal candidate is an experienced GM from retail or restaurant, skilled in P&L management, coaching, and community engagement, with a track record of growing sales while maintaining product

Qualifications

• Must understand P&L and business performance.
• Ability to build and execute a business plan for a retail/store.
• Proven track record of coaching and developing staff.

Responsibilities

• Lead store operations to achieve overall performance goals (sales, service, quality).
• Develop staff and succession through coaching and training programs.
• Drive community outreach and local market relationships.
• Ensure safety, operations, and product quality standards are met.

Skills

P&L understanding

People leadership

Customer service

Community outreach

Job description

The best General Managers are the ones who think like owners...

...and that's how we treat them. We encourage creativity in hiring great associates, in marketing HoneyBaked and in community outreach. We reward GMs who reach goals and live our Values through a generous bonus program that shares in store profitability.

Our GMs lead the store operations and are responsible for achieving overall performance goals including sales, customer service, product quality, and staff development. Unlike most companies, we don't take a sink-or-swim approach to management - we have a multi week training program with experienced trainers. We're not hiring you to make sandwiches. We're hiring you to make decisions, so it's only fair we give you the tools to do the job.

Our Ideal Candidate:

Is a current GM from a retail or restaurant environment who is passionate about personal, hands‑on service for their customers and can show how they've grown in previous roles. Is an absolute pro who knows what affects the P&L, can execute a business plan and would never compromise on the quality of the products they serve/sell.

Has a strong desire to increase sales and build relationships in the community, and is a great coach who can identify and develop awesome talent (experience hiring seasonal workers a plus!)

What Makes US Different?

We’re a 65+ year old brand with uncompromised quality...but we’re #notstuffy. We believe in balance. We’re closed on Sundays, and, other than four or five weeks a year, managers typically work about 50 hours per week. Our managers have full accountability of their store operations.

Our Values -- yeah, every company says that. We really mean it.

Love What We Do
Serve Others
Aim High
Do The Right Thing
Keep It Fun

What Can We Offer You?

A leadership development program to grow the best of the best. We’re proud of the many people who’ve moved from store associate to senior leadership...and even to franchise ownership! Better balance in your life -- our operating hours mean minimal early mornings and late nights. Competitive pay and benefits, including a matched 401(k). Benefits for full time General Managers include: medical, dental and vision insurance options, life insurance, long term and short term disability coverage options, paid time off including holidays, a 401(k), A bonus program with almost unlimited earnings potential, based on store profitability (4x per year payout schedule), a tuition assistance program, access to our Employee Assistance Program and discounts on our fantastic products.

What else to know?
Our store leaders must have a valid driver’s license and reliable transportation. The role does require bending, stooping, standing for long periods, twisting and lifting products and supplies - some of which can weigh up to 65 lbs. - and working with a hot torch.

We’re proud of our company and to be an equal opportunity employer. Applicants for employment are considered without regard to race, sex, color, citizenship, national origin, religion, age, marital status, disability, military/uniformed service, sexual orientation, gender identity or expression or any other protected class under applicable federal, state or local law.