General Manager

Wendy's; Dover (OH); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Sick Time

Vacation Time

Free Meal Program

Uniforms Provided

Flexible Schedules

Competitive Pay

Bonus Program

Paid time off

Paid training

Sick Time

Vacation Time

Job summary

Wendy's in the United States is seeking a General Manager to lead and develop the Restaurant Management team, ensuring guests have an exceptional dining experience while meeting business goals.

You will oversee operations for a Wendy's restaurant, monitor food safety, control labor and costs, drive sales, and mentor staff across shifts. The role requires strong leadership, a customer-focused mindset, and flexibility to work days, nights and weekends.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED.
• Restaurant management experience preferred.
• Ability to manage labor and food costs.
• Flexible schedule including nights, days, weekends and holidays.
• Driver's License required.

Responsibilities

• Oversee operations for designated Wendy's restaurant.
• Develop and mentor restaurant team members.
• Ensure food safety procedures and quality.
• Maximize store sales and profitability.
• Maintain hospitality standards and guest satisfaction.
• Control labor and food costs; manage inventory.

Skills

People management

Leadership

Customer service

Budgeting / P&L

Food safety

Team development

Flexibility

Education

High School Diploma or GED

Job description

General Managers provide the vision and leadership to all Restaurant Managers, Shift Supervisors, and Crew to ensure that each customer’s expectations are exceeded and that the restaurant achieves or exceeds its business objectives every shift, every day. As a General Manager, you will be overseeing operations for a designated Wendy's restaurant, you will develop and mentor your team - and ensure a positive dining experience for your customers - by monitoring and reinforcing food safety procedures, maximizing store sales and profit goals.

General Managers:

• Understand that growth is as much about people as it is about dollars inspire team members to go above and beyond
• Keep the Wendy’s spirit and Dave Thomas’s values alive in the restaurant
• Help every team member advance by developing their skills
• Create a Team of customer-obsessed, highly productive employees
• Anticipates and identifies problems and initiates appropriate corrective action
• Maintains fast, accurate service, provides excellent hospitality, and meets and/or exceeds both company and customer expectations
• Ensures continual improvement of Food Safety, Quality, Cleanliness
• Maximizes store sales goals versus budget, including participation in marketing programs and community engagement
• Manage labor to meet customer service expectations and company profitability goals
• Manage food cost to meet company goals
• Manage inventory to ensure operational efficiency

Benefits:

• People first culture opportunity for career advancement
• Competitive Pay
• Bonus Program
• Sick Time
• Vacation Time
• Free Meal Program
• Uniforms Provided
• Flexible Schedules

Qualifications:

• Must be at least 18 years of age
• High School Diploma or GED
• Restaurant management experience preferred
• Previous management proficiency in high volume retail with P&L accountability
• Ability to manage labor and food costs
• Create a customer-first culture and coach employees
• Ability to work a flexible schedule of nights, days, weekends and holidays
• Excellent math skills, including basic computations (add, subtract, multiply, divide)
• Ability to travel to other restaurants, meetings, etc. as needed
• Physical Elements: Ability to stand for long periods, Frequent bending, kneeling, lifting (25-50 lbs.)

Job Type: Full-time

Pay: Salary range 45k-52k

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training
• Bonus based on company metrics

Shift:

• Day shift
• Evening shift
• Morning shift

Experience:

• Quick service & fast food restaurant: 3 years (Preferred)
• AGM / GM management: 1 year (Required)

License/Certification:

• Driver's License (Required)

The Wendy’s Story
First of all, yes, Wendy is a real person. And a pretty special one, being the daughter of our founder Dave Thomas. Today, she is one of the most involved and successful franchise owners in the Wendy’s enterprise. We think Dave would be proud. Back in 1969, he looked around at all other hamburger joints and was like, “Nah. People deserve better.” At the time, other quick-service restaurants were using frozen beef and mass-producing food. Not Dave. His approach of serving fresh, made-to-order hamburgers changed the game. And his can’t-stop-won’t-stop commitment to making customers happy drives everything we do today.