General Manager

Dine Brands Global

Dixie (AL)

Sur place

USD 57 000 - 70 000

Plein temps

Il y a 10 jours

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Avantages offerts par ce poste

401K Plan
Health, Dental and Vision Options
Paid Time Off
Tuition Reimbursement
Career Advancement

Résumé du poste

Dine Brands Global, Inc. in Pasadena, CA, seeks an experienced Operations Manager to lead restaurant daily operations, overseeing front and back of house for smooth service. You will ensure paperwork, schedules, and compliance are in order while maintaining guest satisfaction.

Responsibilities include coaching staff, managing budgets and inventories, and upholding food safety standards. The role offers travel up to 10% and opportunities for growth within MIT programs for franchisee trainees.

Qualifications

  • 2-3+ years of management in casual dining or 5+ years in full-service restaurant management.
  • Experience teaching and training staff.
  • ServSafe or food safety certification preferred.
  • Strong leadership and communication skills.
  • Ability to handle confidential information with discretion.

Responsabilités

  • Manage daily restaurant operations, front and back of house, for smooth service.
  • Provide exceptional guest service and address concerns.
  • Recruit, hire, train, and supervise associates.
  • Monitor budgets, inventory, and financial procedures; achieve sales targets.
  • Ensure compliance with policies, food safety standards and regulations.
  • Maintain food quality standards and safety programs; manage security.
  • Assess performance and coach team; participate in MIT program.
  • Communicate effectively with managers, staff and guests.
  • Develop strategies to achieve sales and profit objectives.

Connaissances

Leadership
Communication
Discretion
Flexible availability
Travel up to 10%
Team development
Store tech familiar

Outils

Food safety (ServSafe)

Description du poste

4717 Dixie HighwayShivley, KY 40216-2643

Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries and franchisees, supports and operates restaurants under the Applebee’s Neighborhood Grill + Bar®, IHOP®, and Fuzzy’s Taco Shop® brands. As of December 28, 2025, these three brands consisted of over 3,500 restaurants across 20 international markets. Dine Brands is one of the largest full-service restaurant companies in the world and in 2022 expanded into the Fast Casual segment. For more information on Dine Brands, visit the Company’s website located at www.dinebrands.com.

Who are we?

We celebrate success as we passionately nurture (and grow) the world’s most beloved restaurant brands. We are innovators that embrace new ideas & creativity. We value commitment and take personal accountability for our actions. We value openness, authenticity, and foster a collaborative, creative environment that believes we will go farther, together.

Responsibilities:
  • Operational Management: Manage the daily operations of the restaurant, including front and back of house, to ensure smooth and efficient service. Follow up on all required paperwork, including forms, reports, and schedules in an organized and timely manner.
  • Guest Experience: Provide exceptional customer service, address guest concerns, and ensure guest satisfaction.
  • Team Management: Recruit, hire, train, and supervise associates, fostering a positive and supportive work environment.
  • Financial Performance: Monitor and manage budgets, maintain inventory levels, and ensure compliance with financial procedures. Achieve sales and profit target while managing control cost.
  • Compliance: Ensure adherence to company policies, food safety standards, and government regulations. Knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any violations of company policies, rules, and procedures.
  • Quality Control: Maintain high standards for food preparation and presentation, ensuring consistency and quality.
  • Safety and Security: Maintain effective safety and security programs, addressing any unsafe practices or conditions.
  • Performance Management: Assess and evaluate associate performance, provide feedback and coaching, and develop action plans for improvement. Participate in Manager in Training (MIT) program for franchisee trainees.
  • Communication: Communicate effectively with managers, associates, and guests.
  • Goal Setting: Develop and implement strategies to achieve sales and profit objectives.
Skills & Requirements:
  • 2-3+ years of previous management experience in casual dining preferred
  • 5+ years of full-service restaurant management experience preferred
  • Experience teaching and training staff
  • Servsafe or food safety certification preferred.
  • Ensure product preparation and presentation meet company standards.
  • Effectively schedule associates to meet sales demands
  • Promote quality recruitment and referrals
  • Develop an environment of constant development for managers.
  • Assess the effectiveness of associates
  • Strong leadership and communication skills
  • Ability to deal with confidential information and/or issues using discretion and good judgment
  • Ability to develop self on all store related technology
  • Flexible availability, including nights, weekends, and holidays.
  • A passion for food service and providing guests’ exceptional service.
  • May require up to 10% travel.
  • Ability to occasionally lift and carry objects weighing up to 50 pounds, counter height to shoulder height, across the restaurant.
Compensation:
  • Salary Range: $57,000-$70,000/per year
  • Quarterly Bonus Plan (based on performance)
Benefits:
  • 401K Plan
  • Health, Dental and Vision Options
  • Paid Time Off
  • Tuition Reimbursement
  • Career Advancement
Equal Employment Opportunity Statement

Dine Brands Global strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other status protected by federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act and/or other applicable laws and regulations in other jurisdictions.

For information on how we collect and use your personal information, please visit our Applicant & Employee Privacy Notice.

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