General Manager

Stretch Zone - 1028; Denver (CO); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Free uniforms

Advancement opportunities

Paid time off

Training & development

Performance-based bonus

Employee discounts

Stretch Zone training included

Job summary

Stretch Zone is hiring a General Manager to lead daily studio operations and drive performance. You will recruit and train a high-performing team, manage revenue and memberships, and uphold exceptional client experiences across the studio.

The role requires strong leadership, sales acumen, and a passion for health and mobility, with paid training and certification provided by Stretch Zone.

Qualifications

• Previous leadership or management experience in fitness, wellness, hospitality, or customer service.
• Strong sales and customer-service skills.
• Ability to lead, motivate, and develop a team.
• Understanding of revenue, expenses, and performance goals.
• Excellent verbal and written communication skills.
• Willingness to complete Stretch Zone training and certification.

Responsibilities

• Lead daily studio operations and financial performance.
• Recruit, onboard, train, coach, schedule, and manage staff.
• Establish a positive, high-energy workplace culture.
• Set clear performance expectations and accountability.
• Drive membership growth, revenue, and client retention.
• Conduct consultations and recommend programs to clients.
• Ensure exceptional client experiences and studio standards.

Skills

Leadership

Sales

Customer service

Communication

Team management

Strategic thinking

Wellness understanding

Job description

Benefits:

• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Employee discounts

General Manager

Health, Wellness & Fitness

Compensation:

$24 - $26 hourly, including commission and bonus opportunities

Position:

General Manager

Benefits and Perks

• Paid in-house Stretch Practitioner certification and training
• Commission and performance-based bonus opportunities
• Ongoing professional development and continuing education
• Career advancement within a growing national brand
• Energetic, team-oriented work environment
• Opportunity to make a meaningful difference in clients’ health and quality of life

Position Overview

Stretch Zone is seeking a dynamic, results-driven General Manager to lead the daily operations and overall performance of one of our studios.

This position is ideal for a motivated leader with experience in health, wellness, fitness, sales, customer service, or business operations. The General Manager is responsible for developing a high-performing team, delivering an exceptional client experience, achieving revenue and membership goals, and maintaining the operational and financial health of the studio.

The successful candidate will combine strong leadership and business management skills with a genuine passion for helping others improve their mobility, performance, and overall wellness.

Selected candidates must successfully complete Stretch Zone’s paid training and certification program, which includes instruction and testing in our proprietary stretching methods, client experience standards, sales process, and studio operations.

About Stretch Zone

Stretch Zone helps clients achieve Flex-ability for Life® through a proprietary practitioner-assisted stretching method and patented stabilization system.

Our certified Stretch Practitioners use specialized tables and a patented strapping system to position and stabilize the body, allowing clients to relax and receive a comfortable, effective, and personalized stretch. Our goal is to help clients improve mobility, increase flexibility, enhance physical performance, and support their overall quality of life.

Stretch Zone studios provide a welcoming environment, knowledgeable professionals, and a structured approach designed to deliver a consistently exceptional client experience.

Key Responsibilities

• Lead the daily operations and financial performance of the studio.
• Recruit, onboard, train, coach, schedule, and manage studio employees.
• Establish a professional, positive, accountable, and high-energy workplace culture.
• Set clear performance expectations and hold team members accountable for achieving individual and studio goals.
• Drive membership growth, revenue, client retention, and overall studio profitability.
• Conduct consultations with prospective clients, introduce them to the Stretch Zone method, and recommend programs aligned with their goals.
• Ensure the team consistently delivers an exceptional client experience.
• Monitor studio performance, operational reports, sales activity, and key performance indicators.
• Implement and maintain company policies, operating procedures, brand standards, programs, and initiatives.
• Manage client questions, concerns, and service requests professionally and promptly.
• Maintain a clean, organized, welcoming, and fully operational studio environment.
• Communicate regularly with the Regional Manager and other members of company leadership.
• Provide ongoing leadership, direction, coaching, and support to all direct reports.
• Perform additional leadership and operational responsibilities as needed to support the studio’s success.

Preferred Qualifications

• Previous leadership, management, sales, fitness, wellness, healthcare, hospitality, or customer-service experience
• Demonstrated ability to lead, motivate, and develop a team
• Strong sales, relationship-building, and customer-service skills
• Business-minded approach with an understanding of revenue, expenses, and performance goals
• Excellent verbal, written, and interpersonal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Professional, dependable, energetic, and results-oriented
• Genuine interest in health, wellness, mobility, and helping others
• Willingness and ability to successfully complete the required Stretch Zone training and certification program

Join the Stretch Zone Team

At Stretch Zone, teamwork, professional growth, and client results are at the center of everything we do. As General Manager, you will have the opportunity to lead a talented team, grow a successful studio, and help clients experience the benefits of improved mobility and flexibility.