General Manager

Golden Chick; De Soto (IA); Sur place; USD 65 000 - 95 000; Plein temps

Résumé du poste

Golden Chick in De Soto, IA is expanding and seeking a General Manager to lead restaurant operations. This role supervises 15-30 staff, oversees interview, hire, and training processes, and drives performance improvements across budgeting, records, and safety protocols.

You will open/close the restaurant, ensure food safety compliance, and coordinate with upper management to meet goals and customer satisfaction. This is a hands-on leadership position requiring flexibility with schedules.

Qualifications

• High school diploma or GED; or 1–3 months related experience and/or training.
• Minimum six months as a Golden Chick Assistant Manager or two years managing another food operation.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsabilités

• Leads by example and is a role model for the company's mission statement.
• Supervises 1-2 subordinate supervisors who supervise 15-30 employees.
• Directly supervises 15-30 non-supervisory employees.
• Interviews, hires and trains employees; plans, scheduling, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Develops subordinate supervisors through the trainer program and builds on this foundation for management careers.
• Opens and closes the restaurant following procedures and safety policies.
• Maintains food safety and health regulations; ensures proper cleanliness and sanitation.
• Coordinates purchasing, records, and delivery; maintains proper par levels for supplies.
• Reviews financial transactions and monitors budget and expenditures.
• Maintains sales reports and employee records.
• Meets with management to review operations and new programs.

Connaissances

Language skills

Computer skills

Mathematical skills

Reasoning ability

Formation

High school diploma or GED

6 months as Golden Chick Assistant Manager

2 years managing another food operation

Description du poste

Job Description

Job Title: General Manager

Department: Restaurant Operations

Reports To: Restaurant Supervisor

FLSA Status: Exempt

SUMMARY

This Golden Chick location is expanding and looking for a General Manager to join our team. We have values, vision, and a brand purpose for the future.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Leads by example and is a role model for the company's mission statement
• Supervises 1-2 subordinate supervisors who supervise a total of 15-30 employees
• Directly supervises 15-30 non-supervisory employees
• Responsible for interviewing, hiring and training employees; planning, scheduling, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
• Develops subordinate supervisors through the company's trainer program and builds on this foundation for management careers at Golden Chick
• Onboards new hires and follows up on their progress during training
• Coordinates activities of workers engaged in keeping business records, collecting and paying accounts, ordering or purchasing supplies, and delivery of foodstuffs to wholesale or retail customers. Maintains proper par levels for all supplies.
• Reviews financial transactions and monitors budget and expenditures to ensure efficient operation
• Maintains administrative duties such as completion and accuracy of sales reports, employee records and other miscellaneous recordkeeping
• Regularly meets with management team to review operation issues, new programs and goal setting
• Attends operation meetings as directed by upper management
• Ensures all state food handler certifications are current for employees
• Maintains a work environment that ensures and promotes food safety
• Directs, coordinates, and participates in preparation and cooking of food, packaging types of food served or prepared by establishment; collection of monies from in-house or take-out customers; or assembly of food orders for wholesale customers.
• Investigates and resolves food quality and service complaints
• Inspects facility, food and preparation methods to maintain health and sanitation regulations.
• Opens and closes the restaurant following established procedures as well as safety policies
• Completes checklists for opening, mid-shift, closing, and food safety
• Troubleshoots and coordinates to repair equipment and facilities
• Communicates professionally and regularly with upper management, office staff and vendors
• Must be willing to work variable schedules. Evenings, weekends, holidays

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY RESPONSIBILITIES

Manages 1-2 subordinate supervisors who supervise a total of 15-30 employees in the store operations. Is responsible for the overall direction, coordination and evaluation of this unit. Also directly supervises 15-30 non-supervisory employees.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Must be an Assistant Manager of a Golden Chick restaurant for a minimum of six months or manager of a food operation other than Golden Chick for two years.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

COMPUTER SKILLS

Basic computer skills are required.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

State Food Handler certification

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to stand. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 60 pounds.

WORK ENVIRONMENT

While performing the duties of this job, the employee is frequently exposed to extreme heat from cooking equipment. The noise level in the work environment is usually moderate. Employees will be expected to purchase non-slip shoes due to wet, slippery floors and can purchase through the company at a discount.

ABOUT GOLDEN

Golden Chick is one of the fastest growing restaurant brands in the U.S. and was recognized as one of the very top brands in the country by Nation's Restaurant News. Big things are planned for the little brand that started in San Marcos back in 1967. Come join our team and reach your maximum career potential. www.goldenchick.com