General Manager

Hello Car Wash; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

401(k) with company match

Employee car wash benefits (medical, a

Job summary

Hello! Car Wash is seeking a hands-on General Manager to lead operations at one of our locations in Dallas. You will manage and coach the team, ensure safe daily operations, and deliver an outstanding customer experience while driving sales and memberships.

The role requires a proactive leader who can handle scheduling, staff development, and performance management in a fast-paced environment. We offer competitive pay and benefits for eligible applicants.

Qualifications

• 2+ years of management or leadership experience required.
• Strong customer service and communication skills.
• Experience driving sales and achieving goals.
• Ability to manage staffing, scheduling, and daily operations.

Responsibilities

• Lead, coach, motivate, and develop the team.
• Oversee daily operations and ensure safe, efficient operations.
• Provide an exceptional customer experience.
• Drive membership sales and help achieve sales goals.
• Monitor sales, labor, staffing, and location performance.
• Create and manage employee schedules.
• Train new employees and provide ongoing coaching.

Skills

Leadership experience

Customer service

Sales-oriented

Team development

Job description

General Manager – Hello! Car Wash

Hello! Car Wash is looking for a motivated, hands-on General Manager to lead our team and oversee the daily operations of one of our locations. The ideal candidate is a strong leader who enjoys working with people, delivering excellent customer service, and developing a successful team.

Responsibilities

• Lead, coach, motivate, and develop the team
• Oversee daily operations and ensure the location runs safely and efficiently
• Provide an exceptional customer experience
• Drive membership sales and help the team achieve sales goals
• Monitor sales, labor, staffing, and location performance
• Create and manage employee schedules
• Train new employees and provide ongoing coaching and feedback
• Hold employees accountable to company policies and performance expectations
• Ensure the location is clean, organized, and welcoming
• Monitor equipment and communicate maintenance needs
• Manage inventory and ensure necessary supplies are available
• Review and approve employee timecards and attendance
• Handle customer concerns and assist with resolving escalated issues
• Support company promotions, community events, and local marketing efforts
• Maintain a positive, professional, and team-focused work environment

Qualifications

• 2+ years of management or leadership experience preferred
• Car wash, automotive, retail, hospitality, or other service-industry management experience preferred
• Proven ability to lead, coach, and motivate a team
• Strong customer service and communication skills
• Experience working toward and achieving sales goals
• Ability to manage staffing, scheduling, and daily operations
• Strong problem-solving and decision-making skills
• Ability to handle customer concerns professionally and confidently
• Comfortable working in a fast-paced, hands-on environment
• Strong organizational and time-management skills
• Ability to hold team members accountable while maintaining a positive work environment
• Basic computer skills and ability to learn company software and systems
• Reliable transportation and dependable attendance
• Ability to work flexible hours, including weekends and holidays as needed
• Ability to work outdoors and in various weather conditions
• Must be able to stand, walk, bend, lift, and perform hands-on tasks throughout the workday

What We're Looking For

We want a leader, not just a manager. The right person will be willing to work alongside the team, lead by example, recognize great performance, address issues when needed, and help create a location where both customers and employees enjoy being.

What We Offer

• Competitive salary
• Performance-based incentives
• Opportunities for advancement
• Benefits for eligible full-time employees
• 401(k) with company match of 5% for eligible employees
• Employee car wash benefits such as medical, Dental & Vision.
• Team-focused work environment
• Opportunities to participate in community events
• Growth opportunities with a growing company

About Hello! Car Wash

At Hello! Car Wash, we're more than just a car wash — we're a community car wash. We strive to provide an excellent experience for our customers while creating a positive workplace where our employees can learn, grow, and succeed.

If you're a hands-on leader who enjoys working with people, building a strong team, and delivering great customer service, we'd love to meet you!