General Manager

Workstream; Crowley (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401K

HSA

Medical, dental, and vision insurance

Paid Training

Daily Pay Option

Job summary

Workstream is seeking a General Manager for its Crowley, Texas location. The GM will lead restaurant operations, ensuring performance, profitability, and guest satisfaction through effective management of the team and adherence to company standards. Candidates should have at least 2 years in the Casual Restaurant industry, strong communication skills, and management experience. Benefits include competitive compensation, performance bonuses, and opportunities for advancement.

Qualifications

• Minimum of 2 years’ current experience in the Casual Restaurant industry.
• ServeSafe Certification preferred with potential training.
• Strong knowledge of team leadership and positive conflict resolution.

Responsibilities

• Drive overall performance, profitability, and guest satisfaction.
• Oversee all day-to-day operations and manage the team.
• Ensure food-safety and operational compliance.

Skills

Team leadership

Positive conflict resolution

Exceptional written and verbal communication

Ability to withstand physical demands

Education

High School Diploma or GED

Associate’s or bachelor’s degree

Tools

POS systems

Kitchen equipment

Job description

Culture, Talent, Marketplace - These principles are Papa John’s strength and competitive advantage. We’re committed to fostering an inclusive culture that embodies the expansive nature of our brand and empowers team members from diverse backgrounds and experiences to reach their full potential.

Job Summary

The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest satisfaction. This role oversees all day‑to‑day operations, leads a high‑performing management team, ensures food‑safety and operational compliance, and cultivates a positive culture that supports team development, engagement, and consistent execution of brand standards. The General Manager models the company’s core values, delivers exceptional hospitality, and ensures every guest experiences a safe, clean, and welcoming environment. As a hands‑on leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant.

Responsibilities

The General Manager is the strategic leader of the restaurant, responsible for the direction and control of restaurant operations to ensure a positive guest experience and company profitability. This individual will direct the operation of the restaurant, attain sales and profit objectives, and maintain the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising managers and team members. This individual isn’t just running a restaurant, they’re creating memorable experiences, and building teams.

Education and Experience

• A minimum of 2 years’ current experience in the Casual Restaurant industry is required.
• High School Diploma or GED required.
• Associate’s or bachelor’s degree preferred.
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands of a restaurant environment.
• ServeSafe Certification preferred (training may be provided).

Physical Requirements

• Frequently lift and carry items up to 70 lbs.
• Stand for extended periods (up to an entire shift).
• Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use.
• Use ladders occasionally for maintenance checks.
• Work in varying environments including hot kitchen areas and walk‑in coolers/freezers.
• Operate POS systems, kitchen equipment, computers, and other standard devices.
• Communicate clearly with employees, guests, vendors, and leadership teams.

Benefits

• Competitive compensation and eligibility for a performance bonus.
• Competitive benefits: 401K, HSA, medical, dental, vision, disability, and life insurance plan options.
• Paid Training.
• Daily Pay Option.
• Opportunities for advancement and growth within our organization.

910 S Crowley Rd Suite 17, Crowley, TX, 76036