General Manager

Blaze Pizza; Conway (AR); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Food discounts

Growth and development opportunities

Bonus opportunities

Job summary

Blaze Pizza is seeking a General Manager to blaze their own trail at our restaurant. You will lead with energy, coach teams, recruit staff, and foster a culture of exceptional guest interactions and consistent product quality.

You will manage scheduling, ordering, and controllable costs to support a $1.5mm–$2.5mm operation, monitor service metrics, and drive profitability. Blaze Pizza offers competitive pay, quarterly bonuses, and growth opportunities.

Qualifications

• Positive, energetic self-starter with strong leadership.
• High School diploma; college degree a plus.
• Basic business math and accounting skills.
• 4 years of operations management in Quick Service or Casual Dining.
• Proven skills in employee and guest satisfaction; financial performance.
• Basic computer literacy and data analytics knowledge.
• Experience in manager selection, coaching and development.
• Good oral/written communication with team-building experience.

Responsibilities

• Lead and develop team to deliver great guest interactions and consistent product quality.
• Recruit and equip employees to deliver excellent guest service.
• Coach managers and team members through performance conversations.
• Build a healthy bench of capable Managers and Team Members.
• Manage scheduling, inventory, and ordering to meet targets.
• Ensure health and safety codes and company policies are followed.
• Monitor service metrics to meet performance targets.
• Protect profitability by managing labor and costs.

Skills

Leadership

Communication

Coaching

Team building

Analytical thinking

Decision making

Customer service

Data analytics

Education

High School diploma

College degree a plus

Job description

Blaze Pizza is Now Hiring a General Manager!

Are you looking for growth, fun and excitement

We have it all! Blaze Pizza is growing in across the USA! We are developing our team with only the best in order to build our Brand and become #1 in the market. Exceptional quality is what Blaze Pizza is all about. At Blaze we celebrate individuality by making intelligent choices and exceptional pizza. Be a part of our growing team!

We are looking for a General Manager to blaze their own trail at our restaurant. We offer 'lively, fun interactions', competitive pay and quarterly bonuses!

What we are looking for in our leaders

• Demonstrates leadership skills which positively reinforce the Blaze Pizza culture, communicates clearly with collaborative mindset to resolve conflict, problem solve and influence behavior
• Recruit and equip employees to deliver great guest interactions and deliver consistent product quality
• Leads performance conversations and uses coaching practices to develop Managers and Team Members
• Build a healthy performance management bench of capable Managers and Team Members

Guest Satisfaction

• Ensure local health and safety codes, and company safety and security policies are met
• Control day-to-day operations (scheduling labor, ordering food and supplies, etc.) to successfully support a $1.5mm - $2.5mm restaurant
• Ensures safe restaurant environment conditions are met which puts guest safety is a priority
• Monitors restaurant Speed with Service (SWS) and OLO performance to meet performance targets
• Serves as a role model in resolving guest feedback and works to exceed guest service standards
• Monitor root causes of guest dissatisfaction and coach team on feedback and resolution techniques

Business Acumen, Sales & Profit

• Analyzes sales, labor, inventory and other resources on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
• Ensures that facilities and equipment, including maintenance and property are maintained to Blaze Pizza standards; coordinates facility upgrades or equipment replacement with corporate office
• Control Profit & Loss by following cash/security procedures, maintaining inventory, managing labor, reviewing financial statements/reports, and taking action
• Reviews and prioritizes store capital expenditure requests

Blaze Perks

• Competitive salary
• Food discounts
• Growth and development opportunities
• Bonus opportunities

Requirements

• Is a positive and energetic self-starter, with a passion for leadership
• High School diploma; college degree a plus
• Basic business math and accounting skills and strong analytical, decision-making skills
• 4 years of operations management experience in the Quick Service, Casual Dining or Retail environment including responsibility for Profit & Loss
• Proven skills in employee and guest satisfaction; financial performance
• Basic computer literacy and data analytics knowledge
• Demonstrated track record in the manager selection, coaching and development
• Good oral/written communication skills with exceptional team building experience
• Proven ability with coaching and developing teams

Expected Start Date

Immediately

Job Type

Full-time

Schedule

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends

Blaze Pizza is a fast-casual pizza chain, founded in 2011, that offers customizable, "build-your-own" pizzas with a focus on fresh, high-quality ingredients and a fast, three-minute, open-flame oven baking time. Inspired by the model of fast-casual restaurants like Chipotle, Blaze Pizza allows customers to choose their own sauces, cheeses, toppings, and finishes to create a personalized pizza, all served in a unique, chef-driven experience.