General Manager

panerabread; Columbia Township (MO); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Bonus eligibility

Free meals on shift

Paid time off

Health insurance & 401(k)

Tuition discounts

Career development

EAP

Job summary

Panera is seeking a General Manager to lead a neighborhood bakery-cafe, own day-to-day operations, and drive stellar guest experiences. You will hire, train, and coach the team, manage staffing and scheduling, and ensure execution of Panera's standards and initiatives.

The role requires 3+ years of GM experience in a restaurant, ServSafe certification (or ability to obtain), and a commitment to growth within a fast-paced, customer-focused environment.

Qualifications

• 3+ years of restaurant General Manager experience preferred.
• ServSafe certification (or ability to achieve).
• Minimum age: 18.
• Background check required for all offers.

Responsibilities

• Lead a high-performing bakery-cafe team and own operations to drive profitable results.
• Oversee staffing, scheduling, development, performance management, training and succession planning.
• Hire, onboard, train, motivate, and energize the team to deliver exceptional guest experiences.
• Manage team performance to meet goals, quality standards, and service expectations.
• Develop managers on people processes and Panera's Guiding Values & Behaviors.
• Follow procedures to execute company strategies and initiatives.
• Ensure guests are delighted with food, service and staff; build lasting relationships.

Skills

Leadership

Staffing management

Guest service

Job description

General Manager

Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact-every day.

Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!

What's In It for You?

• Competitive pay & eligible for quarterly bonuses
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

As a General Manager, you will lead a high-performing team and oversee the success of the beloved neighborhood bakery-cafe to sweet success. You will take full ownership of operations, make strategic decisions, create an environment where your team thrives, guests feel the Panera Warmth, and every shift is something to celebrate.

As a General Manager, at Panera, Your Role Includes:

Own all aspects of leading, the bakery-cafe team include planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.

Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.

Manage team performance to ensure the bakery-cafe's goals, operational and quality standards, and extraordinary guest service expectations are met.

Create subject matter experts within your bakery-cafe by developing managers on people processes and Panera's Guiding Values & Behaviors.

Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.

Make sure every guest is delighted by the quality of our food, service, and staff.

Build engaging relationships that lead to long-term, loyal guests.

Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.

Responsible for maintaining a healthy and safe workplace for your team that meets Panera's health, food, safety, and company culture standards.

Responsible for maintaining the bakery-cafe's overall costs and inventory.

Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You If:

Minimum age: 18 years of age.

3+ years of restaurant General Manager experience preferred.

ServSafe certification (or ability to achieve).

Any job offer for this position is conditional upon the results of a background check.

Proven ability to drive positive results through strong business acumen

Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.

This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities.

Any job offer for this position is conditional upon the results of a background check.

While performing this job, the General Manager role is regularly required to: Ability to lift, carry, push, or pull objects 25 pounds.

Capability to stand and walk for up to 6 hours.

Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment.

Equal Opportunity Employer: Disabled/Veterans

Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

601580 Columbia, MO - Brickton Road