General Manager

McDonald's; Clarksville (VA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Healthcare

Paid vacation

Education assistance

401(k) plan

Employee discounts

Free shift meal

Uniforms provided

Holiday closures

Job summary

McDonald's in the United States is seeking a General Manager who will own operations, people, and P&L performance while building a guest-focused culture that wins every shift. You’ll lead a high-volume restaurant, drive sales growth, and ensure safety and quality standards are met.

Responsibilities include forecasting labor, scheduling to meet demand, recruiting and coaching a diverse team, and monitoring KPIs to take timely action. Flexible availability is required.

Qualifications

• 3+ years of management in a high-volume QSR.
• Strong leadership and communication skills.
• Flexible availability including weekends and holidays.

Responsibilities

• Owns P&L and cash control; enforce procedures.
• Forecast labor and build schedules to meet demand.
• Drive brand standards, safety, quality, and guest satisfaction.
• Recruit, onboard, and coach a high-performing team.
• Review KPIs and take timely corrective action.
• Align shift leaders and managers with clear goals.

Skills

People leadership

Guest service

Strategic thinking

Job description

We’re looking for McDonald’s leaders who love the brand, develop great people, and deliver results. As General Manager, you’ll own operations, people, and P&L performance and building a guest-focused culture that wins every shift.

Pay & Bonus

• Base salary: Generous compensation based on experience
• Bonus: Monthly performance bonus tied to results in sales growth, profitability, and QSC metrics.

Benefits

• Healthcare: employer paid Medical, dental, vision; other options also available
• Time off: Paid vacation
• Education: Archways to Opportunity (college tuition assistance, HS diploma, English Under the Arches)
• Financial: 401(k) eligibility, MCD Perks retailer discounts, 30% in-app employee discount
• Everyday perks: Free shift meal; uniforms & PPE provided
• Holidays: Closed Thanksgiving & Christmas Day

What You’ll Own

• P&L & Cash Control: Full ownership of profit and loss; enforce cash, deposit, and loss-prevention procedures.
• Inventory & Labor: Forecast, order, and manage waste; build schedules that meet demand and optimize labor.
• Operational Excellence: Hold the team to McDonald’s brand standards and company policies for food safety, quality, speed, cleanliness, guest satisfaction, and safety.
• People Leadership: Recruit, hire, onboard, and develop a high-performing, friendly, and diverse team; deliver coaching and performance appraisals; build a strong bench and succession plan.
• Results & Accountability: Review financials and KPIs (sales, guest satisfaction, speed of service, labor, food cost) and take timely corrective action.
• Communication & Handoffs: Align shift leaders/department managers; ensure clear goals and follow-up across all dayparts.

What It Takes To Succeed

• People-first leader with excellent guest and team communication skills.
• A bias for action and high standards: clean, safe, positive workplaces where teams thrive.
• 3+ years management in high-volume QSR; McDonald’s experience strongly preferred.
• Flexible availability aligned to restaurant needs (openings, closings, weekends, and holidays).
• We operate 363 days/year (closed Thanksgiving and Christmas Day).
• Valid driver’s license; 18+ to manage.
• Background check required.

Ready to lead the restaurant you’d be proud to run?

Franchisee Notice

This position is with a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the sole employer responsible for all employment decisions (hiring, scheduling, compensation, policies). By applying, you acknowledge your application will be submitted to and reviewed by the franchisee organization; McDonald’s USA will not receive your application and has no involvement in hiring decisions.

This posting provides a general overview and does not list every task or essential function of the role.