General Manager

Sonic Drive-In; Clarendon (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

SONIC Drive-In in Clarendon, Texas seeks a General Manager to lead drive-in operations, train and support crew, and ensure a safe, clean, and delicious guest experience.

The role covers scheduling, inventory, payroll records, and reporting, while driving actions to improve financial and sales performance and implementing marketing initiatives. Requires a high school diploma and 2+ years of restaurant management, with flexibility for irregular hours.

Qualifications

• High school diploma or equivalent; advanced studies in business or restaurant management preferred.
• Minimum of two years of restaurant management experience (QSR preferred); experience running shifts without supervision.
• Willingness to work irregular hours, nights, weekends and holidays.
• Knowledge of recruiting, interviewing and selection practices; knowledge of labor laws and sanitation regulations.
• Leadership and supervisory skills; strong verbal and written communication.
• Basic accounting and computer skills; ability to multi-task and solve problems.

Responsibilities

• Manages, trains, monitors and coaches Crew/Team members, Carhops and Skating Carops.
• Directs and assigns drive-in restaurant employees to meet operational standards.
• Adheres to employee handbook, policies and practices and conducts opening/closing duties.
• Prepares employee work schedules and adjusts staffing levels.
• Monitors inventory and places orders within cost control procedures.
• Maintains payroll records and employment-related records.
• Ensures customer service focus and resolves guest requests and complaints.
• Interviews and hires staff to maintain proper staffing levels.
• Develops and implements marketing plans and operational reports.

Education

High school diploma or equivalent

Job description

As a SONIC Drive‑In restaurant General Manager, you are indeed a general—leading your troops in a never‑ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive‑in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.

Essential General Manager restaurant job duties are listed below:

• Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
• Directs and assigns drive‑in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive‑in employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
• Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
• Completes and maintains all drive‑in restaurant employment related records and payroll records
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
• Interview and hire restaurant crew and management team members to achieve proper staffing levels
• Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
• Develop and implement a marketing plan

Additional General Manager Requirements:

• High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
• Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
• Willingness to work irregular hours, nights, weekends and holidays
• Knowledge of recruiting, interviewing and selection practicesKnowledge of federal and state labor laws as well as local health and sanitation laws and regulations
• Leadership and supervisory practices and skills; effective verbal and written communication skills
• Basic accounting and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
• Problem solving, decision‑making and conflict‑resolution skills
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

SONIC and its independent franchise owners are Equal Opportunity Employers.