General Manager

Life Time Inc.; Chicago (IL); On-site; USD 94,000 - 129,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and services

401(k) retirement savings plan with company match

Training and professional development

Paid sick leave

Medical, dental, vision, and prescription drug coverage

Life insurance

Paid time off including vacation days

Job summary

Life Time Inc. is seeking a General Manager in Training to lead club operations while ensuring a vibrant and successful environment for members and team members. This role involves mentorship, management of staff, and responsibility for achieving financial goals.

The ideal candidate will have significant experience in the fitness or hospitality sector, coupled with strong leadership skills. The position offers a competitive salary alongside benefits, including retirement savings plans and extensive discounts on services.

Qualifications

• Minimum of 3 years experience in the fitness, hospitality, or retail industry.
• At least 2 years of management experience.
• Must be CPR and AED Certified.

Responsibilities

• Ensure club meets financial goals and provides customer service.
• Mentor Department Managers for their professional growth.
• Perform daily inspections to maintain club standards.

Skills

3 years of experience in the fitness, hospitality, or retail industry

2 years of management experience

Understanding of computer software such as Microsoft Excel and Word

Excellent interviewing techniques

Ability to sit, stand, walk, reach, climb and raise up to 50 pounds

CPR and AED Certified

Education

HS Graduate or Equivalent

Bachelor's Degree in Business or a related field

Job description

Position Summary

Life Time champions a healthy and happy life for its members. As the nation’s only Healthy Way of Life brand, Life Time delivers an unmatched athletic resort experience and provides a comprehensive healthy living, healthy aging and healthy entertainment experience that goes well beyond fitness to encompass the entire spectrum of daily life for individuals, couples and families of all ages. We operate over 110 fitness centers around the United States and Canada, most of which operate 7 days a week, 24 hours a day. Our innovative programs, world-class training, nutrition and holistic approach to wellness helps others towards a healthy way of life by engaging their areas of interest and helping them discover new ones. Join our team and showcase your leadership skills in our fast-paced health and fitness careers.

The General Manager in Training position is a high-profile leadership position. As a GM in Training, you will partner with the club's current General Manager or Senior General Manager to help with the club’s overall direction, coordination, operation, and success. You will ensure the club meets financial goals, while providing remarkable leadership in the areas of customer service, team member relations, sales, in-center business performance, and member participation. You will enroll in the General Manager Certification and complete the required trainings provided by Life Time Education. In addition, you will complete on the job training provided by the club's General Manager and Area Director. This includes giving daily support to a team of 150-300 team members and offering ongoing leadership, motivation, and development. You will cast, coach, communicate and hold Department Managers responsible for The Life Time Way expectations. You will act as the club ambassador to give each member an unforgettable experience.

Job Duties And Responsibilities

• Attends required General Manager Certification trainings and presents on the business plan
• Performs daily walk-through inspections to ensure that all areas of the club are clean, neat, organized, and like new
• Studies Net Satisfaction Scores to ensure the best member experience
• Monitors budgets and forecasts revenue and expenses for each department monthly, quarterly, and annually
• Monitors supplies, payroll, cost of goods, and expenses for each department monthly, quarterly, and annually
• Mentors Department Managers to ensure continuous growth through training, developing, assessing performance, and providing feedback
• Co-facilitates Weekly Department Manager Meetings
• Participates in a quarterly club assessment in partnership with the General Manager and Area Director
• Authorizes new hires, promotions, employee status changes, and terminations with the Department Managers
• Guides and executes monthly Manager on Duty program

Position Requirements

• HS Graduate or Equivalent
• 3 years of experience in the fitness, hospitality or retail industry
• 2 years of management experience
• Understanding of computer software such as Microsoft Excel and Word
• Excellent interviewing techniques
• Ability to sit, stand, walk, reach, climb and raise up to 50 pounds
• CPR and AED Certified

Preferred Requirements

• Bachelor's Degree in Business or a related field

Pay

This is a salaried position starting at $94,000.00 (or applicable minimum salary, if higher) and pays up to $129,000.00, based on experience and qualifications. In addition, this role is eligible for bonuses and commission pay based on performance metrics. This position is also eligible for class pay.

Benefits

• A fully subsidized membership
• Discounts on Life Time products and services
• 401(k) retirement savings plan with company discretionary match (21 years of age and older)
• Training and professional development
• Paid sick leave where required by law

• Medical, dental, vision, and prescription drug coverage
• Short term and long term disability insurance
• Life insurance
• Pre-tax flexible spending and dependent care plans
• Parental leave and adoption assistance
• Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
• Deferred compensation plan, if the team member meets the required income threshold

Life Time may use artificial intelligence (“AI”) in connection with various aspects of its recruitment and hiring functions. Ultimate employment decisions are subject to human review and oversight. Life Time does not use AI in a manner that would have the effect of subjecting applicants to discrimination on the basis of protected classes or proxies or for engaging in any protected activity under applicable law. Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.