General Manager

Captain D's; Charleston (WV); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Vacation & sick pay

Free meals

Health benefits

401(k)

Job summary

Captain D’s is hiring a General Manager to lead our restaurant team and drive results while delivering an exceptional guest experience.

The role emphasizes leadership, operational excellence, and the ability to train and mentor staff. Expect a fast-paced environment with a focus on growth and internal promotion, plus competitive pay and strong benefits.

Qualifications

• Leadership experience in high-volume environments
• Proven ability to manage inventory, labor, and financial controls
• Strong guest service orientation and problem solving
• Ability to mentor, coach, and train staff effectively
• Excellent communication and conflict resolution skills
• Understanding of P&L and restaurant operations
• Energetic, results-focused, and self-driven
• Eager to grow professionally within the company

Responsibilities

• Lead and motivate the restaurant team to deliver exceptional guest experiences
• Drive results by managing financials, costs, and staffing levels
• Ensure compliance with brand standards, safety, and quality across shifts
• Foster a culture of coaching, mentoring, and development of staff

Skills

Leadership

Operational strength

Guest focus

Team development

Communication

Business insight

Growth mindset

Motivation & drive

Job description

At Captain D’s, our people are everything. We’ve built a culture that empowers and grows talent—because when our team thrives, so do we.

As a General Manager, you're the heartbeat of the restaurant—leading your team, driving results, and ensuring every guest enjoys an exceptional experience.

What We Offer

• Competitive Pay – starting at $43888 per year up to $60000 per year
• Quarterly Bonuses – earn extra for performance
• Vacation and Sick Pay - enjoy your time and recharge
• Free Meals – enjoy your favorites while on duty
• Dynamic Work Environment – fast-paced, team-driven culture
• Health Benefits – medical, dental, vision, FSA, and 401(k)
• Low-Cost Prescription Medications – affordable access to care
• PerkSpot Savings – exclusive local deals and discounts
• Employee Assistance Program (EAP) – mental health and wellness support
• Free Legal Assistance – through Rocket Lawyer
• Referral Bonuses – bring great people, earn rewards
• Leadership Growth – most of our senior leaders started as managers
• Paid Training – we invest in your success
• Professional Development – grow your skills and career

Ideal Candidates Will Bring

• Leadership Experience: 2+ years in restaurant, hospitality, or retail, with proven success managing financials
• Operational Strength: Skilled in fast-paced, high-volume environments
• Guest Focus: Committed to quality food and outstanding service
• Team Development: Able to mentor, coach, and train effectively
• Clear Communication: Strong skills in conflict resolution and direction
• Business Insight: Experience managing inventory, labor, and financial controls
• Passion & Drive: Motivated, energetic, and results-focused
• Growth Mindset: Eager to learn and advance professionally

Requirements

• Must be at least 18 years old
• Completion of a background check
• Must have a valid Driver's License

Physical/Mental Requirements

• Continuous use of speech, hearing, vision, and manual dexterity
• Frequent standing, walking, reaching, bending, and lifting up to 50 pounds
• Ability to perform repetitive movements for extended periods
• Occasionally uses taste, smell, and far vision; works around chemicals and on uneven surfaces; may use a step stool/ladder

Work Conditions/Hours

• Variable days and hours, including weekends, evenings, and holidays
• Standard restaurant environment with exposure to extreme conditions
• Minimum of 50 hours weekly
• Might be exposed to extreme conditions, such as extreme heat or cold from equipment or weather

Career Growth:

We offer career opportunities and promote from within. The sky is the limit! 75% of our General Managers were promoted from within!

Captain D’s is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all.