General Manager

Workstream; Century Park (LA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

401K and health benefits

Paid training

Complimentary meals

Daily pay option

Job summary

Workstream is seeking a General Manager in Shreveport, LA to oversee all restaurant operations, ensuring adherence to safety and quality standards. The ideal candidate should have a minimum of 2 years' experience in the casual restaurant industry and demonstrate strong leadership and customer service skills. Responsibilities include guiding team members, controlling costs, and delivering an exceptional guest experience. The role offers competitive benefits, paid training, and opportunities for advancement within the organization.

Qualifications

• Minimum of 2 years’ experience in the Casual Restaurant industry.
• Servsafe License preferred or able to obtain one.
• Exceptional written and verbal communication skills.

Responsibilities

• Oversee restaurant operations ensuring safety and quality.
• Guide and develop team members.
• Control costs and implement improvements.

Skills

Customer service skills

Leadership ability

Ability to multitask

Communication skills

Education

High School Diploma or GED

Associate’s or bachelor's degree

Job description

Tossing around the idea of a new career?

We're adding members to our family! We know our company is only as strong as our people, which is why we’re committed to providing our associates with a work environment that encourages and supports innovation, inclusion, and fun.

What You’ll Get (Benefits):

A fresh start to your career begins here! Embark on a career that promotes growth and supports flexible schedules.

• Competitive compensation and eligibility for a performance bonus – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) and Mileage care allowance – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Complimentary meals while on duty – Great food brings us together!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – Join a team that encourages building lifelong friendships and memories.

What You’ll Do (Responsibilities):

We're passionate about bringing people together with genuine hospitality and that "little something extra". We strive to provide our guests with the feeling of a warm welcome, friendly conversation, or just being there to lend a helping hand. We may be in the food industry, but we're in the people business.

As a General Manager, you’ll oversee every aspect of restaurant operations, ensuring safety, quality, and compliance with company standards. You’ll take the lead on daily decision-making, scheduling, and maintaining high levels of cleanliness and service. In this role, you’ll guide and develop team members, control costs, and implement improvements to drive results while protecting company assets and delivering an exceptional guest experience. Success in this position requires excellent customer service skills, a friendly and approachable demeanor, and strong leadership ability to motivate and inspire a team.

What You’ll Bring (Requirements):

• A minimum of 2 years’ current experience in the Casual Restaurant industry is required.
• Previous experience in a deli or food service management role is preferred. Experience in hotel catering, coffee service, banquet operations, assistant management, food production, or bartending is a plus.
• High School Diploma or GED required. An associate’s or a bachelor’s degree is preferred.
• Servsafe License preferred, or able to obtain a State-approved license – must be maintained per State Mandates.
• Availability to work within open hours (e.g. evenings, holidays, weekends).
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Maintain a well-groomed appearance and follow uniform standards.
• Display a positive and outwardly friendly attitude towards all guests – Live the McAlister’s Touch.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.

1671 E 70th Street, Shreveport, LA, 71105