General Manager

Wingstop; Cameron Park (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical Benefits

401 k

Job summary

Wingstop is seeking a General Manager in California to lead daily operations and drive exceptional guest experiences. You will work with the District Manager to supervise both front- and back-of-house teams, ensuring service excellence and strong financial results.

The ideal candidate has restaurant leadership experience, a passion for growth, and a commitment to safety and quality. This full-time role offers growth opportunities and a dynamic team environment.

Qualifications

• Restaurant leadership experience required.
• Excellent customer service skills expected.
• Minimum of 2 years of supervisory experience in food service, retail, or restaurant operations.

Responsibilities

• Recruit, select, orient, train, and schedule staff in partnership with the District Manager.
• Manage performance through coaching, counseling, and discipline as needed.
• Set clear expectations and monitor staff performance and compensation actions.

Skills

Guest service mentality

Leadership

Problem solving

Time management

Team coordination

Job description

Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.

We are looking for excellent full-time General Manager candidates to join our management team. The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front- and back-of house team. The ideal candidate is focused on excellent customer service and excellent operational results, and has demonstrated restaurant leadership experience and has a passion for growing the business.

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Additional Information:

Restaurant experience is required

Manager Food Handler Certification required

Vacation Accrual Starts @ Day 1

Free Meals

Excellent Opportunities for Advancement

• Medical Benefits
• 401 k
• Monthly Bonus Plans

Key Skills/Abilities:

Guest service mentality; has a genuine desire to serve the guests

Maintains a calm, tactful demeanor when dealing with difficult situations

Ongoing learner; exhibits insatiable curiosity and an interest in self improvement

Ability to measure performance, subjectively and objectively

Cultivate attractive culture within the restaurant

Ability to handle numerous job duties essential to running a restaurant.

Competent in the key areas of responsibility which includes labor management,

store operations, and customer care.

Superior leadership, organizational and time management skills.

Possesses a confident and professional demeanor. Inspires trust, models best

practices and cultivates morale and teamwork among team members.

Proactive problem-solver and decision-maker.

Must thoroughly understand the importance of good hygiene and food handling

practices.

Flexible schedule required, including weekends and nights.

Strong work ethic.

Minimum of 2 years of previous food service, retail or restaurant supervisory

experience

Essential Duties & Responsibilities:

Responsible for recruiting, selecting, orienting, training, assigning, scheduling

team members, in partnership with the District Manager.

Works with both the District Manager and Human Resources to manage

performance, including coaching, counseling, and disciplining team members.

Communicates job expectations to the staff; plans, monitors, and reviews

performance of employees; plans and reviews compensation actions; enforces

policies and procedures.

Communicates in a timely and effective manner with District Manager about

operational and human resources issues.

Performs regular restaurant inspections to ensure team and restaurant is

meeting standards.

Tracks inventory and ensures accurate record keeping.

Identifies and resolve issues with food preparation. Helps team handle customer

service issues with grace, courtesy and with the goal of cultivating happy,

returning customers.

Maintains safe, secure, and healthy facility environment by establishing,

following, and enforcing sanitation standards and procedures; proper safety

procedures, to include, but not limited to injury reporting, conducting meetings,

equipment maintenance, etc., complying with health and legal regulations;

maintaining security systems.

Accomplishes company goals by accepting ownership for accomplishing new

and different job responsibilities; explores opportunities to add value to job

accomplishments.

We're not in the wing business. We're in the flavor business. It's been our mission to serve the world flavor since we first opened shop in '94, and we're just getting started.
1997 saw the opening of our first franchised Wingstop location, and by 2002 we had served the world one billion wings. It's a flavor that defines us and has made Wingstop one of the fastest-growing brands in the restaurant industry.
Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop - because it's more than a meal, it's a flavor experience.