General Manager

Davidson Hospitality Group; California (MO); On-site; USD 180,000 - 220,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Teledoc service

Pet Insurance

Hotel discounts

Tuition reimbursement

Paid Time Off

401K match

Job summary

Hotel Zephyr - Fisherman's Wharf in San Francisco seeks a General Manager to lead a vibrant lifestyle destination. You will inspire a high-performing team, drive guest satisfaction, and deliver financial success while preserving the hotel's distinctive personality.

We value creativity, culture, and operational excellence, and offer strong leadership in a dynamic hospitality setting with partnerships across ownership and Davidson leadership.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field.
• 3+ years as a General Manager of a full-service or lifestyle hotel.
• Proven track record of driving revenue, guest satisfaction, and operations excellence.
• Strong financial acumen with budgets, forecasting, labor and expense controls.
• Excellent leadership, communication, and relationship-building with stakeholders.
• Strategic thinker able to lead teams in a fast-paced, guest-centric environment.
• Passion for creating memorable guest experiences and engaging workplace culture.

Responsibilities

• Provide strategic leadership for all hotel operations across Rooms, Sales & Marketing, Finance, HR, and Engineering.
• Develop and execute business strategies to maximize revenue, profitability, market share, and performance.
• Foster a culture of outstanding guest service, associate engagement, and operational excellence.
• Lead, coach, and develop department leaders while promoting collaboration and accountability.
• Ensure exceptional service standards and maintain the unique lifestyle experience of the hotel.
• Build strong partnerships with Davidson leadership, ownership, and local tourism partners.
• Monitor market trends and guest feedback to identify opportunities for innovation.
• Oversee budgeting, forecasting, revenue management, and capital planning.
• Champion safety, quality assurance, and brand standards.

Job description

Property Description

Join the team at Hotel Zephyr - Fisherman's Wharf, located in the heart of San Francisco's iconic waterfront! As a unique and vibrant hotel, we are seeking enthusiastic and motivated individuals to be part of our team. With our innovative and playful nautical-themed decor, Hotel Zephyr offers an exciting and dynamic work environment. As an employee, you will have the opportunity to provide exceptional service to our guests and create memorable experiences. With Fisherman's Wharf as our backyard, you will have access to the city's top attractions and a bustling, energetic atmosphere. Join us and be part of a team that values teamwork, creativity, and a commitment to excellence in hospitality.

Overview

Ready to lead one of San Francisco's most iconic waterfront hotels? Hotel Zephyr is seeking an innovative, energetic, and guest-focused General Manager to oversee this vibrant lifestyle destination at Fisherman's Wharf. This is an exciting opportunity for a proven hospitality leader to inspire a high-performing team, deliver exceptional guest experiences, drive financial success, and continue building on the hotel's unique personality and market presence. If you thrive in a dynamic environment where creativity, culture, and operational excellence come together, we invite you to join our team.

Key Responsibilities

• Provide strategic leadership for all aspects of hotel operations, including Rooms, Sales & Marketing, Finance, Human Resources, and Engineering.
• Develop and execute business strategies that maximize revenue, profitability, market share, and overall hotel performance.
• Foster a culture of outstanding guest service, associate engagement, and operational excellence.
• Lead, coach, and develop department leaders while promoting collaboration, accountability, and professional growth.
• Ensure exceptional service standards and maintain the unique lifestyle experience that defines Hotel Zephyr.
• Build strong partnerships with Davidson Hospitality Group leadership, ownership, community organizations, and local tourism partners.
• Monitor market trends, competitive activity, and guest feedback to identify opportunities for innovation and continuous improvement.
• Oversee budgeting, forecasting, revenue management, capital planning, and financial performance to achieve ownership objectives.
• Champion safety, quality assurance, and brand standards while creating memorable experiences for guests and associates alike.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
• 3+ years of experience as a General Manager leading a full-service hotel or lifestyle hotel
• Demonstrated success driving financial performance, revenue growth, guest satisfaction, and operational excellence.
• Strong financial acumen with experience managing budgets, forecasting, labor, and expense controls.
• Exceptional leadership, communication, and relationship-building skills with the ability to collaborate effectively with associates, Davidson leadership, ownership, and community partners.
• Strategic thinker with the ability to identify opportunities, solve complex challenges, and execute innovative business initiatives.
• Proven ability to lead high-performing teams in a fast-paced, guest-centric environment.
• Passion for creating memorable guest experiences while fostering an engaging, inclusive workplace culture.

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD 180,000.00 - USD 220,000.00 /Yr.