General Manager

RaceTrac; Burbank (CA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

PTO

Job summary

RaceTrac is seeking a General Manager in California to lead a high-volume store, developing a winning team of up to 45 associates and driving profitability. You will recruit, train, and mentor staff, analyze sales and labor data, and ensure food safety and guest satisfaction in a busy environment.

Competitive pay, incentives, and comprehensive benefits accompany strong growth opportunities across divisions.

Qualifications

• 5+ years of retail, food service, or restaurant management experience in a high-volume environment.
• Strong leadership, coaching and team-building skills.
• Ability to analyze business metrics and make data-driven decisions.

Responsibilities

• Lead & Develop a Winning Team
• Foster a guest-obsessed culture with exceptional guest interactions
• Recruit, train, and mentor team members for growth
• Provide coaching and performance management
• Drive store performance and profitability through strategic planning
• Analyze sales, margin, and labor reports to identify improvements
• Ensure food safety standards and strict compliance
• Oversee scheduling and payroll to ensure proper staffing
• Maintain a clean, well-stocked, visually appealing store
• Collaborate with vendors and regional leadership on initiatives

Skills

Leadership

Coaching

Team-building

Data analysis

MS Office

Education

High School Diploma or GED

Tools

POS systems

MS Office Suite

Job description

Job Description

Job Description: Your Leadership. Your Store. Your Impact. At RaceTrac, our General Managers don’t just run a store – they lead a team, drive profitability, and create unforgettable guest experiences. If you’re a high-energy leader who thrives in a fast-paced environment, this is your opportunity to make an impact! You’ll oversee up to 45 employees, build a culture of excellence, and develop strategies that ensure operational success. #RaceTracMS&LA

What’s In It for You?

Competitive pay and performance-based incentives

Career growth opportunities – we promote from within!

Comprehensive training and development to enhance your leadership skills

Lead with guidance – operate with an entrepreneurial mindset with guided support that keeps you focused on what matters most: your people and your guests. A fast-paced, guest-focused environment where no two days are the same.

Complete benefits package – including medical, dental, vision, 401(K), paid time off (PTO) and more!

What You’ll Do

• Lead & Develop a Winning Team


• Foster a guest-obsessed culture, ensuring every guest interaction is exceptional


• Recruit, train, and mentor team members, preparing them for growth opportunities


• Provide continuous feedback, coaching, and performance management


• Create a positive and engaging work environment where team members feel valued


• Drive Store Performance & Profitability


• Execute operational plans to meet sales, labor, and profitability goals


• Analyze sales, margin, and labor reports to identify opportunities for improvement


• Operationalize marketing strategies to boost food sales and promotions


• Monitor inventory, cash handling, and store expenses to optimize financial results


• Ensure High Standards in Food & Safety


• Lead by example in upholding good safety and sanitation standards


• Conduct regular quality checks to ensure food and beverage offerings meet, or exceed, expectations


• Train and enforce compliance with food handling, safety regulations, and company policies


• Maintain a Clean & Organized Store


• Ensure the store is always clean, well-stocked, and visually appealing


• Proactively address maintenance needs and vendor relationships


• Oversee scheduling and payroll execution to ensure proper staffing levels

What We’re Looking For

• 5+ years of retail, food service, or restaurant management experience (High-volume preferred)


• Strong leadership, coaching and team-building skills


• Ability to analyze business metrics and make data-driven decisions


• Proficiency in Microsoft Office Suite and financial reporting


• Knowledge of labor laws and staffing best practices


• High School Diploma or GED, in progress or completed


• Ability to lift up to 50 lbs. and perform physical tasks, as needed


• Must obtain and maintain Manager Food Handler certification (and alcohol server permit, if required)

Fueled by Growth, Driven by You

At RaceTrac, our people make the difference. Whether you’re working in a store, at our corporate office, or on the road, you’ll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf – there’s always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.

Responsibilities

Effectively and accurately execute the RaceTrac store plan to ensure brand consistency and enhance guest experience. Foster a Guest-Obsessed culture by rallying team members around a guest-focused approach, implementing strategies to enhance the guest experience, and proactively addressing concerns. Employ strategies to boost spirits during busy and stressful times, creating an enjoyable environment for all guests, team members, and vendors. Foster a food safety mindset within the store through continuous coaching and training on food safety and standards. Conduct regular quality checks to ensure all standards are met or exceeded. Develop sales and marketing strategies, including team incentives, to support food promotions and reinforce a Guest Obsessed culture. Identify compliance gaps and collaborate with regional leadership to ensure all associates and the store meet jurisdictional requirements. Maintain accurate records and communicate them effectively. Responsible for overseeing storewide training by training, supporting, and empowering Co‑Managers and Shift Managers to effectively deliver coaching, training, and feedback to associates in alignment with the store's overall strategy and RaceTrac policies. Understand the impact of inventory on RaceTrac and execute all steps of the inventory process, including regular audits and inventory checks. Take necessary actions, such as investigating inventory discrepancies and cash shrink, to maintain control. Analyze sales, margin, shrink, and labor reports to identify improvement opportunities, then establish and clearly communicate corrective action plans to team members, ensuring they understand how their performance impacts business results. Adopt a Guest-Obsessed mindset by regularly visiting competitors to assess the competitive landscape, encouraging associates to contribute ideas for operational improvements, and sharing key insights with the regional team. Establish regular communication with vendors to discuss orders, delivery schedules, and potential issues. Provide feedback on performance, address areas for improvement, and elevate concerns when necessary. Establish clear communication channels across all shifts to ensure critical information is accurately conveyed to the appropriate staff members. Monitor store traffic closely and create effective schedules at least two weeks in advance, accounting for high and low traffic periods while balancing labor costs. Ensure the accurate and timely execution of payroll, guaranteeing all associates' hours are properly recorded and paid accurately. Proactively use data, such as sales trends, seasonality, and turnover, to determine staffing needs and ensure the store remains adequately staffed at all times. Oversee all written performance management for the staff, ensuring performance conversations are conducted privately, respectfully, and constructively with all documentation completed and signed. Foster a growth mindset in team members by providing continuous feedback, coaching, and support on their development journey. Create an inclusive environment, ensuring all team members feel valued, included, and empowered to bring their whole selves to work.

All Qualified Applicants

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Opportunity

Are you looking for A Career That Keeps You Going? RaceTrac offers flexible schedules, weekly pay and performance-based promotion opportunities — 82% of our store leaders started as Store Associates. We aim to make people's lives simpler and more enjoyable, and we are looking for team members who demonstrate our core values — honesty, efficiency, a positive attitude, respect and teamwork.