General Manager

McDonald's; Belcamp (MD); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Competitive pay based on experience

Flexible scheduling

MD sponsored sick leave

Company-paid health insurance

401k and vacation benefits

Tuition reimbursement and/or education

Training and advancement opportunities

Employee discounts and free meals

Available to full-time employees in on

Job summary

McDonald’s is seeking an experienced General Manager to run a location as part of a growing independent franchisee. You will lead the restaurant team, drive guest satisfaction, and work with the Owner Operator to set and achieve goals.

The role emphasizes hospitality, coaching, and executing a people plan to ensure top performance and guest experiences. A strong leadership track and community focus are essential.

Qualifications

• 2+ years of salaried General Manager experience in the QSR or retail industry.
• 3+ years of salaried or hourly assistant management experience is encouraged to apply.

Responsibilities

• Oversee all systems contributing to a profitable restaurant and ensure guest service standards of Quality, Service, and Cleanliness.
• Lead and coach a team of Department Managers and Shift Managers to achieve goals.
• Develop and execute the restaurant’s people plan, including hiring and developing the management team.

Skills

Leadership

Customer service

Communication

Planning

Job description

We are seeking dynamic, experienced food and hospitality leaders to run one of our McDonald’s locations. We are a small franchise organization with rapid growth planned in the coming years. We need talent like YOU today to set us up for growth. This is a tremendous opportunity for the right leader to get in on the ground floor with us - the sky is the limit. This role could allow you to have future positions in multi-unit leadership, human resources, facilities - you name it.

So...do you have an entrepreneurial mindset and think like an owner? Do you have a high desire to lead and teach your own team? Do you love serving others? Do you have a hospitality mindset and let the guest experience drive your decisions and thought process?

If you would enjoy this opportunity, plus enjoy serving your community, a leadership career with Hospitality Laboratories, LLC d.b.a. McDonald’s could be in your future. Yes, we serve many meals each day in our restaurants, but we actively serve our local community in other ways, from schools to fundraisers, to volunteering. We are an independent franchisee of McDonald’s Corporation.

The General Manager is responsible for the team and the operations at an assigned location. He/ she oversees all systems that contribute to running a profitable restaurant and for making sure the restaurant meets McDonald’s critical guest service standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager works with the Owner Operator to set the restaurant’s goals and creates a plan to achieve the goals.

To meet restaurant goals, the General Manager doesn’t work alone. He or she leads a team of people that have specific responsibilities in the restaurant. This means helping Department Manager(s) and Shift Manager(s) in setting their goals and supporting them in success. This position requires patience, mature thinking, planning skills, the ability to coach and pivot “in the moment,” all with the goal of delivering our promise of hospitality to our guests. By improving the guest experience and being a relentless driver of hospitality, sales and guest counts improve.

The General Manager is also responsible for the restaurant’s “people plan” which includes hiring and developing of all management team members to make sure that the restaurant has the right team to lead into the future. The General Manager will work with the management team to ensure the restaurant is staffed to meet business needs.

The ideal candidate will have 2+ years of salaried general manager experience in the QSR or retail industry. Candidates with 3+ years of salaried or hourly assistant management experience are encouraged to apply also.

Perks & Benefits

• Competitive pay based on your experience. HU Graduates are preferred, but we will train the right candidate for placement in the future, as well. Cash bonus plan, paid monthly and annually to boost your annual income as you improve sales, guest counts and profitability. Minimum starting pay of $65,000 per year.
• Flexible scheduling; but also must be available to work anytime the restaurant is open.
• MD sponsored sick leave, company-paid health insurance, 401k, and vacation benefits
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• And much more!
• Available to full-time employees in select locations

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work
• Plan for success: Proactively lead and manage all People processes including but not limited to:
• Recruiting, Hiring and Onboarding
• Staffing
• Performance Management
• Train, coach and motivate
• Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs
• Take action first: Ensure food safety measures are set and achieved to McDonald’s standards of excellence
• Inspire and Empower: Maintain high level of standard for guest and employee safety
• Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence

To Be a Successful General Manager, You’ll Need

• A commitment to excellence and safety in the workplace;
• Strong customer service and support focus;
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

So, what’s your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.