General Manager

Penn Station Sandwiches; Ballwin (MO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Profit sharing

No late nights

Bonus program

Written employment contract

Job summary

Penn Station East Coast Subs in Ballwin, MO is seeking an experienced General Manager to join our grilling team. This role emphasizes delivering quality products and service in a clean environment, while maintaining brand standards and driving customer satisfaction.

The GM will lead a team, ensure operational excellence, and participate in a profit-sharing program. The position offers full-time hours with competitive pay and comprehensive benefits, including paid holidays where applicable.

Qualifications

• Experience in leading teams and managing daily operations.
• Proven ability to drive customer satisfaction and service quality.
• Strong communication and problem-solving skills.

Responsibilities

• Provide quality products and service in a clean, safe environment.
• Demonstrate speed and accuracy in operations while upholding standards.
• Lead a team, coach coworkers, and motivate performance.
• Own brand integrity and ensure 100% customer satisfaction.
• Maintain Penn Station equipment, facilities and grounds per standards.

Skills

General Management

Leadership

Customer service

Job description

Penn Station East Coast Subs is looking for an experienced General Manager to become a part of the Penn Station grilling team. Penn Station careers offer competitive salaries and require no late nights, or holidays. We currently are looking for the right individual in the Ballwin area.

Job Responsibilities

• Applicants must be able to provide both quality products and service in a clean and safe environment to each and every customer they meet.
• Applicants must display both speed and accuracy in the workplace, have a positive attitude and ensure that all products are consistent with our company quality standards.
• Applicants should be prepared to work as a member of a team, treating co-workers with respect and offering encouragement, recognition and motivation when needed.
• Applicants will be champions of the brand, understanding that they are responsible for providing 100% customer satisfaction 100% of the time.
• Finally, applicants will be in charge of ensuring that company standards on Penn Station equipment, facilities, and grounds are maintained.

Opportunities & Benefits

• Penn Station is currently seeking General Managers.
• Penn Station General Managers receive 50% of the profits.
• Penn Station has no early morning or late night hours (Mon-Sat: 8:0 a.m. – 10 p.m. & Sun: 8:0 a.m. – 8 p.m.)
• Penn Station is closed on Easter, July 4th, Thanksgiving and Christmas
• Penn Station offers benefits (health, vision and dental) to full-time staff members.
• General Managers are also eligible to take part in our Penn Station bonus program where employees are rewarded based on an annual performance evaluation.
• Penn Station requires of itself for company-owned stores and of its franchisees for franchised units that General Managers have a signed, written employment contract, containing a compensation package which includes a monthly base salary, a percentage of the store's profit and a significant Performance Evaluation (PE) bonus based on the store's compliance with the Penn Station Operating Manual.
• Guaranteed minimum compensation $47,000 per year (includes profit share)