General Manager

Transdev; Auburn (AL); On-site; USD 98,000 - 116,000; Full time

Benefits offered by this job

Vacation weeks

Sick days

Holidays

401(k) plan

Medical/dental/vision

Life insurance

Disability

Job summary

Transdev is seeking an Assistant General Manager for the Auburn University Shuttle contract. The role leads operations, ensuring safe, reliable service and strong client relations while managing staff, assets, and financial performance.

The ideal candidate has a four-year degree and at least five years of transit management experience, with a focus on safety, budgets, and union relations. This on-site position offers a competitive compensation package and comprehensive benefits.

Qualifications

• Four-year college degree is desirable; combination of education and experience will be considered.
• Experience in business administration, logistics, transportation or related field is preferred.
• At least 5 years of experience managing a fixed route or paratransit operation of similar size.

Responsibilities

• Builds strong relationships with employees, the client, union partners, and the community.
• Sets strategic direction for the business unit and leads the team to meet safety, service, and financial goals.
• Identifies and develops growth opportunities for the business unit.
• Optimizes asset return through vehicle scheduling, maintenance, and performance management.
• Monitors KPIs and ensures operations stay within budget with actionable improvement plans.
• Delivers the annual business unit budget and ensures regulatory and safety compliance.
• Manages staff development and training in coordination with the corporate team; ensures environmental compliance.
• Collects, analyzes, and reports data accurately; performs other duties as required.

Skills

Communication skills

Leadership

Relationship building

Process improvement

Safety focus

Education

Four-year college degree

Experience in Business Administration / Logistics / Transportation

5+ years transit management experience

Tools

Microsoft Office Suite

Job description

Transdev Service, Inc. is seeking an Assistant General Manager for its Auburn University Shuttle contract. The General Manager provides a proactive management approach and will have overall responsibility of operations, including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction, and financial performance.

Transdev is proud to offer:

• Competitive compensation package: $98,000 - $116,00

Benefits include:

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
• Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Responsibilities:

• Proven relationship builder with employees, the client, union partners, and the community
• According to the contract, sets commercial and operational strategic direction for the business unit team and leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives
• Responsible for identifying and developing business growth opportunities
• Responsible for optimizing the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management
• Responsible for identifying and analyzing KPIs to maintain positive results
• Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiencies
• Responsible for determining and delivering business unit budget
• Ensures compliance with state and federal regulations and compliance with Transdev corporate safety standards
• Responsible for all staff management, development and training in liaison with the corporate team as appropriateEnsures effective environmental compliance and sustainability management
• Provides complete and accurate data collection, compilation, analysis, and reporting
• Other duties as required

Qualifications:

• Completion of a four (4) year college degree in a relevant field is desirable, although a combination of relevant experience and education will be considered.
• Experience in Business Administration, Logistics, Transportation or a related field, or equivalent business experience, is preferred.
• At least 5 years of experience managing a fixed route or paratransit bus operation of similar size and scope.
• Knowledge of relevant federal and state employment laws.
• Thorough knowledge of transit system regulations and operations.
• Ability to build and maintain strong working relationships with clients.
• Ability to manage cost control and financial budget.
• Working knowledge and proficiency with Microsoft Office Suite.
• Understanding of technology, apps, Wi-Fi, and understanding of transportation technology.
• Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
• Ability to organize and perform work efficiently; strong attention to detail.
• Ability to navigate Labor Relations issues and work effectively with union partners, including labor grievances and negotiations.
• Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

• Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• The work environment will be a combination of both indoors and outdoors.

Drug-free workplace:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.