General Maintenance - 2nd Shift

CVS Health; Knoxville (TN); On-site; USD 23,419 - 34,440; Full time

Job summary

CVS Health in Knoxville, TN is seeking a General Maintenance Associate to manage production, sortation, and distribution of system‑generated documents for daily warehouse operations. You will ensure timely delivery of reports, labels, and billings to support order processing.

In a fast‑paced environment, you will operate printers and terminals, balance workload between RX and Front Store, maintain daily logs, and collaborate with management to resolve billing issues.

Qualifications

• Ability to read, write, and count accurately.
• Ability to lift up to 40 lbs.
• Proficiency in Microsoft Office Suite.
• Strong written and verbal communication skills.
• Ability to multitask, prioritize, and meet deadlines.
• High school diploma or equivalent preferred but not required.

Responsibilities

• Operate printers, terminals, and computers safely to generate daily, weekly, monthly, and annual documents, including reprints and Cognos reports.
• Drop CVS store orders, create new store setups, and manage batch printing, holds, and combinations as needed.
• Complete and update the daily Operations Plan in a timely manner and balance work between RX and Front Store.
• Sort and distribute all printed documents to the appropriate supervisors, offices, and mailboxes.
• Troubleshoot interruptions in billing processes by communicating with Management, EXE, and Data Support teams.
• Maintain on-site inventories and send weekly inventory reports to Corporate and Supervisors.
• Process all daily RX re-bills.

Skills

Ability to read/write/count accurately

Strong written and verbalcommunication

Multitask/meet deadlines

Reliable attendance

Lifting up to 40 lbs

Education

High school diploma or equivalent

Tools

IBM printers

SATO printers

UPS shipping equipment

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

We are seeking a detail‑oriented General Maintenance Associate to manage the production, sortation, and distribution of all system‑generated documents required for daily warehouse operations. This role ensures accurate and timely delivery of reports, labels, billings, and other essential documents to support store order processing. If you excel in a fast‑paced environment and enjoy working with systems and documentation, this position is an excellent fit.

Position Summary

The General Maintenance Associate is responsible for producing, sorting, and distributing all system‑generated forms—including reports, store billings, labels, and more. This role ensures strict adherence to daily deadlines, so the facility has the documents needed to process orders accurately and efficiently.

Primary Job Duties & Responsibilities

• Operate printers, terminals, and computers safely to generate daily, weekly, monthly, and annual documents, including reprints and Cognos reports.
• Drop CVS store orders, create new store setups, and manage batch printing, holds, and combinations as needed.
• Complete and update the daily Operations Plan in a timely manner and balance work between RX and Front Store.
• Sort and distribute all printed documents to the appropriate supervisors, offices, and mailboxes.
• Troubleshoot interruptions in billing processes by communicating with Management, EXE, and Data Support teams.
• Contact vendors for equipment repairs and notify Supervisors of maintenance needs.
• Submit technical tickets as needed and keep Managers informed of issues or delays.
• Communicate with leadership immediately if downtime impacts operational performance; reprioritize workload accordingly.
• Maintain on‑site inventories and send weekly inventory reports to Corporate and Supervisors.
• Track and log all downtime events to identify trends and opportunities for improvement.
• Maintain a daily log of batch print times.
• Process rush orders and respond to corporate requests, ensuring timely handling and coordination with appropriate departments.
• Process new hire and separation documents.
• Process all daily RX re‑bills.
• Maintain, operate, and assist with troubleshooting all IBM and SATO printers; support basic WMS hardware maintenance.
• Perform additional duties as assigned by Management or Supervisors.

Marginal Functions

• Operate copier equipment to produce additional report quantities as requested.
• Produce supplemental reports needed by facility personnel.
• Maintain a clean, safe, and organized Computer Room and ensure equipment is dust‑free and properly maintained.
• Perform other tasks as requested by leadership.

Required Qualifications

• Ability to read, write, and count accurately.
• Ability to lift up to 40 lbs.
• Proficiency in Microsoft Office Suite.
• Strong written and verbal communication skills.
• Ability to perform basic math (addition, subtraction, multiplication, division).
• Ability to operate terminals, PCs, IBM printers, and related equipment.
• Strong telephone communication skills.
• Reliable and consistent attendance.
• Comfortable working in a warehouse environment with seasonal temperature variation, rolling equipment, and conveyors.
• Ability to multitask, prioritize, and meet deadlines.
• Ability to use UPS shipping equipment.

Preferred Qualifications

• 6+ months of warehouse experience.

Education

• High school diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $25.65

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 10/03/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran — committed to diversity in the workplace.