General Maintenance

Colonial Group; Tamuning (GU); On-site; USD 36,000 - 48,000; Full time

Job summary

The Westin Resort Guam is seeking a General Maintenance professional to uphold the hotel’s aesthetics through painting, wall coverings, and furniture repair.

You will perform preventive maintenance, respond to guest needs, and ensure safety in all work areas while maintaining a neat, professional appearance and adherence to health codes.

Qualifications

• High school or equivalent education required.
• Minimum 3 years specialized experience in the trade.
• Ability to follow written and verbal instructions.

Responsibilities

• Paint walls and surfaces with proper colors and finishes.
• Perform drywall, taping, and finishing tasks.
• Install or renew wall coverings as needed.
• Maintain bathrooms and tubs to prevent leaks.

Skills

Painting

Drywall repair

Guest service

Safety awareness

Time management

Education

High school diploma or equivalent

Tools

Hand tools

Job description

GENRAL MAINTENANCE

Position Purpose

Responsible for maintaining the aesthetics of the hotel through activities including, but not limited to painting, wallpapering, and furniture repair.

Essential Job Functions

Functions

• Ensure proper colors are used in painting through activities mixing and matching paints
• Apply all paints and primers smoothly and evenly
• Perform all activities related to drywall, taping, and finishing
• Perform all wall covering installation and renewal
• Maintain caulking in tubs and showers to prevent leakage
• Perform guest room preventive maintenance activities including, but not limited to HVAC maintenance, duct cleaning, checking TVs and lubricating hinges
• Change light bulbs when needed
• Interact in courteous and professional manner with all guests, staff, and community members
• Respond in courteous, professional and rapid manner in order to resolve all guest and staff difficulties
• Clean and prepare surfaces to be painted or papered to ensure proper use of paint brushes
• Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure
• Maintain safety and cleanliness of work area

Customer Service

• Interact in courteous and professional manner with guests and hotel staff with whom employee comes into contact
• Attend to guest's request or complaints when possible and appropriate; when inappropriate inform supervisor or appropriate person of request and follow to ensure it was resolved

Other

• Assist with related duties and special projects as requested
• Attending training sessions set out by the Westin Resort to ensure continued personal development

Required Knowledge and Skills

• Interpret and comply with a variety of instructions furnished in written, oral, diagrammatic or schedule form
• Ability to focus and maintain attention to the performance of tasks despite periods of interruptions
• Ability to work and complete assignments on time despite frequent stressful, emergency, critical, or unusual interruptions
• Ability to maintain good relations with staff and guests
• Ability to memorize, recollect and quickly retrieve dates, names, times and other data
• Ability to converse calmly with irate guests, superiors, and subordinates in sometimes intense emotional situations
• Must be able to convey positive image of self and hotel
• Knowledge and ability to maintain state and federal health code standards
• Must be able to understand and comply with safety precautions in use of chemicals

Qualifications

Required Education and Experience

• High school or equivalent education required
• A minimum of 3 years specialized experience in specified trade

Special Position Requirements

• All employees must maintain a neat, clean, and well-groomed appearance

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Job description is subject to change at any time.

The Westin Resort Guam is an equal opportunity affirmative action employer and selects individuals best matched for the job based upon job-related qualifications regardless of gender, race, color, religion, creed, sex, sexual orientation, age, national origin, pregnancy, ancestry, marital status, veteran status, disability, handicap, citizenship status or any other status or characteristic protected by law.