General Maintenance

Marc & Rose Hospitality; Phoenix (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

Marc & Rose Hospitality is seeking a General Maintenance worker in Phoenix, Arizona. This safety-sensitive role is vital for addressing guest needs and maintaining the facility. Key tasks include responding to repair requests, maintaining logs, and ensuring preventative maintenance. Candidates should have a high school diploma, experience with various maintenance trades, and an EPA Universal Certification. The role demands effective communication, organizational skills, and physical ability to perform tasks around the resort.

Qualifications

• High school diploma or equivalent preferred.
• Experience with all maintenance trades required.
• Valid Driver’s License with a clean motor vehicle record.

Responsibilities

• Respond to guest challenges and requests throughout the resort.
• Visually inspect and diagnose problems.
• Maintain all inspection and log sheets.

Skills

Knowledge of maintenance trades including electrical and plumbing

Skills in the use of hand and power tools

Mathematical skills

Knowledge of HVAC systems

Ability to lift objects up to 50 pounds

Effective communication skills in English

Education

High school diploma or equivalent

EPA Universal Certification

Tools

Hand tools

Power tools

Job description

Safety‑Sensitive Position

This position is a safety-sensitive position. Under the law, safety-sensitive positions are defined as positions where the employee operates, repairs, maintains or monitors the performance or operation of a motor vehicle, equipment, machinery, or power tools. Safety-sensitive positions may also include jobs where the tasks or duties required of the employee could affect the safety or health of the employee performing the task or others.

Summary of Position

The General Maintenance position is responsible for responding to guest needs and department requests to maintain the entire facility. This involves performing a variety of tasks and trades.

Essential Functions

• Respond to guest challenges and requests throughout the resort, making necessary repairs and/or accommodating the guest’s needs.
• Work with other departments to perform repairs as requested.
• Maintain all inspection and log sheets to guarantee preventative maintenance was completed.
• Visually inspect and diagnose problems, making repairs as necessary or as instructed by supervisors.
• Maintain inventory of supplies to perform job functions.
• Report major repair items or items that cannot be repaired to management within Property Operations.
• Perform all other duties as assigned by the manager(s)/director(s) of Property Operations and/or the General Manager.

Qualifications

Education: High school diploma or equivalent preferred.

Experience: Experience with all maintenance trades required.

Certificates or Licenses: EPA Universal Certification, valid Driver’s License with a clean motor vehicle record.

Knowledge, Skills, and Abilities:

• Knowledge of all maintenance trades including electrical, plumbing, water chemistry, and natural gas properties as well as the related use of hand and power tools.
• Minimum of 1 year working knowledge of HVAC.
• Skills in the use of related tools including hand and power tools.
• Mathematical skills necessary to perform job duties.
• Ability to bend, stoop, kneel, and push and pull objects weighing up to 100 pounds, carry objects up to 50 pounds.
• Ability to walk around a large Resort for the majority of the work period.
• Ability to climb ladders and work at height up to 30 feet for extended periods.
• Ability to memorize and perform Resort Standards, AAA Diamond standards, and Mystery shopper standards.

Personal Characteristics

• Behaves ethically.
• Organized: Maintain a neat, organized workspace, maintaining important documents pertinent to job.
• Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language.
• Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review).