GENERAL LABORER/ WATER DAMAGE TECHNICIAN

HighGround; Mount Juliet (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) with company match

Commission opportunities

Company vehicle and fuel card

Company cell phone

Paid time off and holidays

Life insurance

Certification and training support

Job summary

Serclean is seeking a Water Restoration Apprentice Technician to remove, replace, and repair water damaged materials and manage issues caused by water damage. You will be the first contact for clients after traumatic events, requiring strong customer service and a helpful attitude.

Responsibilities include setting up air movers, dehumidifiers, HEPA scrubbers, driving to job sites, and documenting progress with mobile devices. A valid license and ability to lift 50 lbs are required.

Qualifications

• High school diploma or equivalent required.
• IICRC certifications in water damage or mold remediation preferred.
• 2–4 years of construction experience preferred.
• 2–4 years of customer service experience preferred.

Responsibilities

• Handle water damage issues and replace damaged materials.
• Set up air movers, dehumidifiers, and HEPA scrubbers to restore damaged property.
• Work with management to ensure customers are well taken care of.
• Communicate with teammates and customers professionally.
• Follow safety and quality policies and maintain a professional image.
• Drive a company vehicle to and from job sites and follow traffic laws.
• Document drying progress using a phone or tablet.

Skills

Customer Service

Communication

Education

High school diploma or equivalent

IICRC certifications in water damage or mold remediation

Job description

At Serclean, we specialize in water mitigation services, providing expert solutions to help our clients recover swiftly from unexpected water-related incidents. As an industry leader, we pride ourselves on our rapid response, cutting-edge techniques, and dedication to delivering exceptional results. We are seeking passionate and skilled individuals to join our expert water mitigation team. If you're eager to make a difference and thrive in a fast-paced, rewarding environment, discover the opportunities available with Serclean and help us set the standard for excellence in water mitigation services.

Position Summary

As a Water Restoration Apprentice Technician, you will be in charge of removing, replacing and repairing water damaged materials and handling any issues caused by water damage. Our technicians are the face of our organization and the first contact a client has after a traumatic situation, which is why our Mold and Water Restoration Technicians need to have good customer service and be willing to help others.

Key Responsibilities

• Handle any issues caused by water damage and remove and replace damaged materials
• Responsible for setting up air movers, dehumidifiers, and HEPA air scrubbers to restore damaged property
• Work closely with the management team to ensure customers are well taken care of
• Communicate in a friendly and professional manner with teammates and customers
• Follow company policies to maintain safety, quality, and a professional image
• Drive a company vehicle to and from job sites while following all state traffic laws and company policies
• Document drying progress using a phone or tablet

Qualifications

• Ability to lift 50 lbs. or more
• High school diploma or equivalent required
• Valid driver’s license
• Must be able to work overtime as needed and some holidays
• IICRC certifications in water damage or mold remediation preferred
• 1-2 years of Structural Restoration experience preferred
• 2-4 years of Construction experience preferred
• 2-4 years of Customer Service experience preferred

Physical Requirements

• Regular lifting of 50+ pounds.
• Work in crawlspaces, attics, and tight spaces.
• Use of PPE and exposure to water-damaged environments.
• Weekly compensation
• Medical, Dental, and Vision insurance
• 401(k) with company match
• Commission opportunities
• Company vehicle and fuel card
• Company Cell phone
• Paid time off and holidays
• Life insurance
• Certification and training support

Employment Disclaimer

Employment with Serclean is at-will and may be ended at any time by either the employee or employer, with or without cause or notice. This job description outlines general responsibilities and qualifications and may not include all duties.

Serclean is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and applicants and to providing a work environment free of discrimination and harassment. All employment decisions at Serclean are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, or any other status protected by federal, state, or local law.

Serclean also considers qualified applicants regardless of past military service and encourages veterans to apply.

To learn more about our company, visit https://serclean.com/