General Clerk III

UICGS / Bowhead Family of Companies; Memphis (TN); On-site; USD 32,000 - 36,000; Full time

Job summary

Bowhead seeks a General Clerk III to support the Office of Principal Legal Advisor (OPLA) with document management and case-tracking tasks in Memphis, Tennessee.

Responsibilities include filing, mail management, scanning, data entry into PLAnet, FOIA support, and routine clerical duties. Requires at least one year in an administrative office and strong MS Office skills; a federal background check and pre-employment drug screen are required.

Qualifications

• High School Diploma or equivalent required.
• Minimum of one year experience in an administrative office environment required.
• Extensive computer/PC knowledge including MS Office Suite.
• Must be able to pass a federal background investigation and pre-employment drug screen.

Responsibilities

• Maintain and organize files and mail management.
• Scan documents and enter/upload data into PLAnet (OPLA's repository).
• Conduct research and draft documents.
• Interfile correspondence in case files and shelve/re-shelve materials.
• Utilize the RAILS automated file system for file transfers.
• Assist with FOIA requests.
• Route or file materials concerning legal or specialized matters.
• Comply with ICE and NARA records schedule standards.
• Other duties as assigned.

Skills

MS Office Suite

Spreadsheet software

Word processing

Education

High School Diploma or equivalent

Tools

PLAnet

RAILS

Job description

GENERAL CLERK III (ICE-TN-2026-26215)

Bowhead seeks a General Clerk III to provide Document Management Support Services to the Office of Principal Legal Advisor (OPLA). OPLA requires case management support and administrative services for the execution of their broad and diverse mission of providing a full range of legal counsel and services to all ICE offices and programs. OPLA's responsibilities include representing the Department of Homeland Security (DHS) in proceedings before the Immigration Courts, representing DHS in appellate proceedings before the Board of Immigration Appeals, and providing support and direction to the Department of Justice, Office of Immigration Litigation, as well as to the U.S. Attorney's Offices nationwide. The Chief Counsel's office handles confidential and high-level documentation.

This position is full-time, benefits-eligible at an hourly rate of $18.56 plus $5.42 H&W (Health and Welfare) rate per local wage determination. The location is in Memphis, TN.

The duties primarily include maintaining and organizing files, mail management, scanning of documents, enter/upload data into PLAnet (OPLA's electronic alien file repository), conducting research, and drafting documents. General Clerk III follows detailed procedures in performing repetitive tasks in the same sequence. Other general clerical duties include:

• Mail Management, including paper and electronic correspondence and packages.
• Receive, open date stamp, sort, and distribute inbound mail.
• Interfile correspondence in case files.
• Shelve/re-shelve files as appropriate.
• Utilize the RAILS automated file system to locate files and for internal and external file transfers.
• Assist with Freedom of Information Act (FOIA) requests.
• Per local office procedures, route or file materials that concern legal or specialized matters (e.g., briefs, correspondence, exhibit packets).
• Comply with ICE and NARA (National Archives and Records Administration) General Records Schedule document retention standardization policy and procedures.
• Enter/upload data into PLAnet (OPLA's electronic alien file repository), including but not limited to the recording of receipt of motions, notices of appeal, briefing schedules, and court decisions.
• Other duties as assigned.
• High School Diploma or equivalent required.
• Minimum of one (1) year experience in an administrative office environment required.
• Extensive computer/PC knowledge required including; spreadsheet software, word processing software and knowledge of MS Office Suite.
• Must be able to successfully pass a federal background investigation* and pre-employment drug screen. * Federal background investigation includes, but is not limited to, citizenship status, residency information, work experience, education, credit history, criminal record check, and fingerprints.

Physical Demands

• Must be able to lift up to 35 pounds.
• Must be able to stand and walk for prolonged amounts of time.
• Must be able to twist, bend, and squat periodically.

SECURITY CLEARANCE REQUIRED

Must be able to obtain a security clearance at the DHS ICE T2 level.