Geek Squad Delivery Driver

BrassRing, LLC; West Des Moines (IA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy is seeking a Geek Squad Delivery Driver in West Des Moines, IA. You will handle delivery, installation, repair, and haul-away of appliances and tech, focusing on home theater equipment.

You’ll guide product placement and services to customers while working with a team to manage inventory and vehicle maintenance. You may lead two-person jobs or work independently, training new drivers and maintaining a safe driving record.

Qualifications

• 6 months of customer service, sales, installation, or large product delivery experience.
• Current, valid driver’s license.
• Have and maintain a driving record that meets safety standards.
• Must be at least 21 years old.
• Acquire and maintain any state or local licensing within 90 days of hire.

Responsibilities

• Deliver, install, repair and haul away basic appliances and tech.
• Provide product placement advice and a seamless client experience.
• Manage inventory and vehicle maintenance with the team.
• Process paperwork and payments, give feedback to store teams, and perform in-store repairs.
• Provide training to new drivers and lead two-person jobs or work solo.

Skills

Customer service

Delivery

Team coordination

Problem solving

Tools

GPS navigation

Job description

As a Geek Squad Delivery Driver, you’ll be responsible for the delivery, installation, repair and haul-away of basic complexity appliances, televisions and other tech. In this role, you’ll determine the best way to deliver major appliances into homes and other delivery locations, including measuring and protecting areas in the installation route. You’ll also decide whether any doors in the customer’s home need to be detached or fixtures need to be moved. Internally, we refer to this role as a Delivery Experience Agent.

What you’ll do

Attend to delivery duties, including the installation, networking and repair of devices with a focus on home theater equipment and appliances

Provide a seamless client experience by providing advice on product placement, services and other content

Manage inventory and vehicle maintenance in partnership with other team members

Process paperwork and payment, provide feedback to the store teams and complete in‑store repairs

Provide training to new drivers

Lead and assist on two person jobs as well as perform work alone

6 months of customer service, sales, installation, or large product delivery experience

Current, valid driver’s license

Have and maintain a driving record that meets Best Buy’s safety standards (e.g., minimal number of violations/accidents)

Ability to carry, lift push and pull weight up to 350 pounds alone or up to 700 pounds as part of team, with the use of a harness, lift or dolly, with or without reasonable accommodation

Must be at least 21 years old

Acquire and maintain any state or local licensing, as required, within 90 days of being hired

Preferred qualifications

Leadership, decision making, written and verbal communication and client relations skills

Experience in an in‑home installation environment

Experience using and learning about technology products

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well‑being and provide support as you need it, especially at key moments in your life.

Our benefits include:

Competitive pay

Great employee discount

Financial savings and retirement resources

Support for your physical and mental well‑being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full‑time or part‑time employment status, and federal and state regulations. Intermittent or reduced‑schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full‑time and part‑time employees based on work location, employment status, salary or hourly status (exempt/non‑exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline:

Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Store Number or Department

000796 Jordan Creek IA Store

Address Line 1

6825 Mills Civic Pkwy

City

West Des Moines

State

Search Categories

Geek Squad, Retail

50266-8010

Best Buy offers a range of benefits to support your overall well‑being, as outlined in the Benefits Guide . Eligibility may vary.