Geek Squad Delivery Driver

Best Buy; Odessa (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy is seeking a Delivery Experience Agent to join the Geek Squad delivery team in Odessa, TX. You will handle the delivery, installation, repair and haul-away of basic complexity appliances, televisions and other tech, ensuring safe routes and measuring installation spaces in customers' homes.

You will train on two-person jobs, manage inventory, handle paperwork and payments, and support store teams. A valid driver’s license and customer-service experience are required.

Qualifications

• 6 months of customer service, sales, installation, or large product delivery experience.
• Current, valid driver’s license.
• Ability to lift up to 350 pounds alone or 700 pounds with a team using a harness, lift or dolly.
• Must be at least 21 years old.
• Acquire and maintain any state or local licensing, as required, within 90 days of being hired.

Responsibilities

• Attend to delivery duties, including the installation, networking and repair of devices with a focus on home theater equipment and appliances
• Provide a seamless client experience by providing advice on product placement, services and other content
• Manage inventory and vehicle maintenance in partnership with other team members
• Process paperwork and payment, provide feedback to the store teams and complete in-store repairs
• Provide training to new drivers
• Lead and assist on two person jobs as well as perform work alone

Skills

Customer service

Leadership

Driving

Communication

Job description

As a Geek Squad Delivery Driver, you'll be responsible for the delivery, installation, repair and haul-away of basic complexity appliances, televisions and other tech. In this role, you'll determine the best way to deliver major appliances into homes and other delivery locations, including measuring and protecting areas in the installation route. You'll also decide whether any doors in the customer's home need to be detached or fixtures need to be moved. Internally, we refer to this role as a Delivery Experience Agent.

What You'll Do

• Attend to delivery duties, including the installation, networking and repair of devices with a focus on home theater equipment and appliances
• Provide a seamless client experience by providing advice on product placement, services and other content
• Manage inventory and vehicle maintenance in partnership with other team members
• Process paperwork and payment, provide feedback to the store teams and complete in-store repairs
• Provide training to new drivers
• Lead and assist on two person jobs as well as perform work alone

Basic Qualifications

• 6 months of customer service, sales, installation, or large product delivery experience
• Current, valid driver's license
• Have and maintain a driving record that meets Best Buy's safety standards (e.g., minimal number of violations/accidents)
• Ability to carry, lift push and pull weight up to 350 pounds alone or up to 700 pounds as part of team, with the use of a harness, lift or dolly, with or without reasonable accommodation
• Must be at least 21 years old
• Acquire and maintain any state or local licensing, as required, within 90 days of being hired

Preferred Qualifications

• Leadership, decision making, written and verbal communication and client relations skills
• Experience in an in-home installation environment
• Experience using and learning about technology products

What's In It For You

We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

Our Benefits Include

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About Us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline:

Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.