Geek Squad Delivery Driver

Best Buy; Albuquerque (NM); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy in Albuquerque, NM is seeking a Geek Squad Delivery Driver (Delivery Experience Agent) to handle delivery, installation, repair and haul-away of appliances and tech. You will assess delivery routes and safeguard spaces, determine if doors must be removed, and coordinate with the team to ensure a flawless customer experience.

You will train new drivers and can lead two-person jobs while performing solo tasks.

Qualifications

• 6 months of customer service, sales, installation, or large product delivery experience.
• Current, valid driver’s license.
• Clean driving record meeting Best Buy safety standards.
• Ability to lift up to 350 lb alone or 700 lb with a team, using harness or dolly if needed.
• Must be at least 21 years old.
• Acquire and maintain any required state/local licensing within 90 days of hire.

Responsibilities

• Attend delivery duties, including installation and repair of devices with a focus on home theater equipment and appliances.
• Provide advice on product placement, services and other content to ensure a seamless client experience.
• Manage inventory and vehicle maintenance in partnership with other team members.
• Process paperwork and payment, provide feedback to store teams and complete in-store repairs.
• Provide training to new drivers.
• Lead and assist on two-person jobs as well as perform work alone.

Skills

Customer service

Delivery experience

Driver's license

Lifting up to 350lbs

Team lifting 700lbs

State licensing

Leadership

In-home install

Tech products knowledge

Job description

As a Geek Squad Delivery Driver, you’ll be responsible for the delivery, installation, repair and haul-away of basic complexity appliances, televisions and other tech. In this role, you’ll determine the best way to deliver major appliances into homes and other delivery locations, including measuring and protecting areas in the installation route. You’ll also decide whether any doors in the customer’s home need to be detached or fixtures need to be moved. Internally, we refer to this role as a Delivery Experience Agent.

What you’ll do

• Attend to delivery duties, including the installation, networking and repair of devices with a focus on home theater equipment and appliances
• Provide a seamless client experience by providing advice on product placement, services and other content
• Manage inventory and vehicle maintenance in partnership with other team members
• Process paperwork and payment, provide feedback to the store teams and complete in-store repairs
• Provide training to new drivers
• Lead and assist on two person jobs as well as perform work alone

Basic qualifications

• 6 months of customer service, sales, installation, or large product delivery experience
• Current, valid driver’s license
• Have and maintain a driving record that meets Best Buy’s safety standards (e.g., minimal number of violations/accidents)
• Ability to carry, lift push and pull weight up to 350 pounds alone or up to 700 pounds as part of team, with the use of a harness, lift or dolly, with or without reasonable accommodation
• Must be at least 21 years old
• Acquire and maintain any state or local licensing, as required, within 90 days of being hired

Preferred qualifications

• Leadership, decision making, written and verbal communication and client relations skills
• Experience in an in-home installation environment
• Experience using and learning about technology products

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline

Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Benefits

Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.

Req #

1053750BR

Brand

Geek Squad

Job Category

Services Group

Job Level

Individual Contributor

Minimum Pay

16.88

Maximum Pay

23.64

Store Number or Department

000338 W.Albuquerque II NM Store

Address Line 1

3741 Ellison Road Nw D

City

Albuquerque

State

New Mexico

Search Categories

Geek Squad, Retail

Zip

87114-7010