GECX Sales Specialist, Google Cloud, East

Google Inc.; Atlanta, Kirkland (GA, WA); Sur place; USD 138 000 - 200 000; Plein temps

Avantages offerts par ce poste

Health, dental, vision

401(k) with company match

Paid time off

Résumé du poste

Google Cloud seeks a Gemini Enterprise CX Sales Specialist to grow the GECX business by expanding executive relationships and driving AI-enabled customer experiences.

You will partner with AI Sales Specialists, Cloud Field Sales, and Customer Engineers to develop go-to-market plans, build business cases, and forecast outcomes. Location options include multiple US campuses.

Qualifications

• Advanced experience owning outcomes and decision-making in complex environments.
• Preferred experience promoting CX, Generative AI, and AI tech stacks.
• Experience working with cross-functional teams to build business cases and implementation plans.
• Ability to engage executive stakeholders as a trusted advisor on AI initiatives.

Responsabilités

• Build and grow the Gemini Enterprise for Customer Experience (GECX) business by expanding relationships with customers.
• Collaborate with Cloud sales teams and Product Engineering to drive go-to-market strategies and pipeline.
• Identify AI use cases and articulate differentiators and measurable business impact.

Connaissances

CX experience

Generative AI

Cross-functional collaboration

Stakeholder management

AI business cases

Description du poste

Share GECX Sales Specialist, Google Cloud, East

corporate_fare Google place Atlanta, GA, USA ; Kirkland, WA, USA ; +11 more ; +10 more

Advanced

Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders;deep expertise in domain.

This role may also be located in our Playa Vista, CA campus.

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Kirkland, WA, USA; Los Angeles, CA, USA; San Diego, CA, USA; Seattle, WA, USA; Sunnyvale, CA, USA; San Francisco, CA, USA; New York, NY, USA; Reston, VA, USA; Cambridge, MA, USA; Chicago, IL, USA; Miami, FL, USA.

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Preferred qualifications:

• Experience promoting the Customer Experience (CX), Generative AI, and AI technology stack.
• Experience working with cross-functional teams, including Product, Field Sales, Customer Engineering, and Solution Architects to build business cases for transformation and accompanying plans for implementation.
• Experience working with and managing partners in implementation projects, including global system integrators and packaged software vendors.
• Understanding of regional, local, and industry data privacy and security rules and regulations.
• Ability to engage and influence executive stakeholders as a business advisor and thought leader in AI.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Gemini Enterprise CX Sales Specialist, you will grow our Gemini Enterprise for Customer Experience (GECX) business by building and expanding relationships with new and existing customers. You will build relationships with AI Sales Specialists, Cloud Field Sales Representatives, and Customer Engineers. You will develop relationships with external customer stakeholders, identifying ways to multiply your impact and the impact of the team as a whole. You will partner with internal Google Cloud sales teams to grow their Customer Experience (CX) businesses and deliver value for Google Cloud business cycles, including a combination of expansion agreements. Additionally, you will work with product teams to help our customers build new products leveraging our AI.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

• Build and maintain executive relationships with customers as the Gemini Enterprise for customer experience subject matter expert, manage business cycles, identify suitable use cases for Google Cloud solutions, and influence the long-term direction of your accounts.
• Manage objectives and key results to deliver against quota and achieve or exceed business and growth goals while accurately forecasting and reporting the state of the business for your assigned territory.
• Work with Google accounts and cross-functional teams (e.g., Customer Engineering, Marketing, Customer Success, Product, Engineering, and Partner Ecosystem) to develop go-to-market strategies, drive pipeline, understand the customer, and provide excellence prospect and customer experience.
• Assist customers in identifying GECX and AI use cases suitable for Google Cloud AI products and solutions.
• Articulate key solution differentiators and the measurable business impact.

US: $138000 - $200000 (USD) + 100% bonus target + equity + benefits

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Microsoft's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.