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Job summary
A leading global organization in Los Angeles is seeking a GDD Services Manager to define and document service requirements, manage service delivery exceptions, and collaborate with cross-functional teams. The ideal candidate will have a Bachelor’s Degree, at least 6 years of experience in a related industry, and strong communication skills. This position involves international travel and requires a commitment to service excellence in a diverse environment. Competitive salary based on experience.
Qualifications
Experience documenting requirements for a product or process.
Minimum of 6 years of experience in a related industry.
Fluency in English is required.
Responsibilities
Define, implement, and manage service requirements.
Manage exceptions to service delivery.
Analyze data to identify and implement improvements.
Skills
Project management skills
Strong oral and written communication
Creative problem-solving
Organizational skills
Education
Bachelor’s Degree in International Relations, Public Policy, or related field
Job description
A leading global organization in Los Angeles is seeking a GDD Services Manager to define and document service requirements, manage service delivery exceptions, and collaborate with cross-functional teams. The ideal candidate will have a Bachelor’s Degree, at least 6 years of experience in a related industry, and strong communication skills. This position involves international travel and requires a commitment to service excellence in a diverse environment. Competitive salary based on experience.