GC Retail Sales Associate Store 854

The Guitar Center Company; Harrisburg (Dauphin County); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Medical, dental, vision benefits

401K with company match

Mental health support

Employee discount program

Tuition reimbursement

Gig leave for musicians

Job summary

A leading music retailer in Harrisburg is seeking a GC Retail Sales Associate to engage customers and drive sales. Candidates should possess strong customer service skills, be detail-oriented, and willing to work flexible hours including nights and weekends. Responsibilities include assisting customers through the sales process, maintaining inventory displays, and reaching sales targets. This role offers unique perks for musicians, such as gig leave. Join a dynamic team and share your passion for music!

Qualifications

• Willing to work nights, weekends, and holidays.
• Strong orientation towards providing excellent customer service.
• High attention to detail.
• Experience or interest in musical instruments is a plus.

Responsibilities

• Reach sales targets for services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Keep an eye on inventory levels and replenish displays as needed.
• Assist with the execution of tasks to ensure the store is ready to conduct business and serve customers.
• Keep an eye on inventory levels and replenish displays as needed.
• Clientel/Build relationships with customers to fulfill future service needs.
• Perform additional duties as assigned.

Skills

Customer Service Skills

Initiative

Interpersonal Communication

Sales Techniques

Job description

Join to apply for the GC Retail Sales Associate Store 854 role at The Guitar Center Company.

Why Guitar Center? Rewards

For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including medical, dental, vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Position Overview

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non‑musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first while fulfilling our mission.

Key Characteristics of Successful Sales Associates

• Customer Focus: Understands customer service principles and is able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.
• Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership.
• Interpersonal Communication: Able to communicate through various means (written and verbal) with diverse individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner. Able to demonstrate respect to others, surroundings, and self.
• Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.

Responsibilities

• Reach sales targets for services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continual learning through onboarding, certification, and continuing education.
• Assist with the execution of tasks to ensure the store is ready to conduct business and serve customers.
• Keep an eye on inventory levels and replenish displays as needed.
• Clientel/Build relationships with customers to fulfill future service needs.
• Perform additional duties as assigned.

Requirements

• Willing to work nights, weekends, and holidays.
• Strong orientation towards providing excellent customer service.
• High attention to detail.

Preferences

• Intermediate knowledge of musical instruments sold within Guitar Center (guitars, drums, tech, etc.).

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1818‑735‑8800 ext. 2862 or by sending an email to [e-mail].