GC Retail Sales Associate Store 360

The Guitar Center Company; Peoria (IL); On-site; USD 2,066,400 - 3,099,600; Full time

Job summary

The Guitar Center Company in Peoria is hiring a Retail Sales Associate to turn music passion into a powerful in-store experience. You will greet customers, understand their needs, and help them choose instruments and gear that fit their dreams.

This role emphasizes a friendly vibe, a competitive sales mindset, strong product knowledge, and teamwork. Compensation includes hourly pay with potential commission, and equal opportunity employment.

Qualifications

• Experience in retail sales or customer-facing roles.
• Proven ability to hit sales targets and upsell.
• Excellent verbal and written communication skills.
• Genuine passion for music and instruments.

Responsibilities

• Greet customers and understand their musical goals.
• Recommend instruments and gear to match needs and budgets.
• Upsell and cross-sell to enhance the customer setup.
• Build customer relationships and follow up for satisfaction.
• Maintain store displays and organize merchandising.
• Approach challenges with a growth mindset and learn quickly.

Skills

Sales experience

Customer engagement

Communication

Retail resilience

Music passion

Job description

Join the Band: Retail Sales Rockstar Wanted!

Are you ready to turn your love for music into a retail experience like no other? We're on the lookout for a new member to join our team of dynamic Sales Associates!

Who We Are:

At Guitar Center, we're not just selling instruments; we're creating experiences. We believe in the power of friendly faces, awesome tunes, and a store that's as vibrant as the music we all love. If you're passionate about music and love helping people find their perfect beat, we want you on our stage!

Pay Rate: $15.00/hr - $22.50/hr plus commission depending on background and experience.

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.

What We Need:

• Friendly Vibes: Your smile is your signature, and you make every customer feel like they've just joined the coolest band in town.
• Music Junkie: You live, breathe, and dream music. Whether you're jamming on your guitar or singing in the shower, your passion is contagious.
• Player’s Spirit: You've got the competitive edge, a goal-driven mindset, and you're ready to hit those sales targets like a Rockstar.
• Problem Solver: When there's a musical mystery, you're the detective! Your ability to solve problems leaves customers singing your praises.
• Team Player: You know that the best performances happen when the whole band is in sync. Collaboration is your middle name.

Your Jam as a Retail Sales Associate:

• Customer Engagement: Greet customers like VIPs, understand their musical dreams, and recommend the perfect instruments and gear to make those dreams come true.
• Competitive Sales Mindset: Hit those sales targets with flair! Upsell and cross-sell like a pro, maximizing every opportunity to enhance the customer's musical setup.
• Product Knowledge: Be the product expert, keeping up with the latest trends and features to help customers make informed decisions.
• Customer Relationship Building: Build a fanbase! Establish strong relationships, follow up to ensure satisfaction, and become the go-to in the local music community.
• Merchandising and Store Maintenance: Keep the store looking as cool as your favorite album cover. Organize displays, restock shelves, and maintain that music store vibe.
• Student Mindset and Confidence: Approach challenges with the eagerness to learn and the confidence to overcome. Embrace feedback, seek solutions, and rock that growth mindset!

What You Bring:

• Passion for Music: You're not just an employee; you're a music enthusiast with a solid understanding of various instruments and products.
• Sales Success: You've got a proven track record in sales, and hitting targets is second nature to you.
• Communication Skills: Your communication style is as smooth as a guitar solo. Excellent verbal and written skills are your secret weapons.
• Retail Resilience: Fast-paced and dynamic? No problem! You thrive in a retail environment, and your organizational skills are top-notch.

If you're ready to rock the retail world, let's create some musical magic together!

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‑818-735-8800 ext. 2862 or by sending an email to [e-mail].