GC Retail Operations Associate Store 833

Guitar Center; Laurel (MD); On-site; USD 21,008 - 35,955; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Mental health support

Paid sick time

Paid vacation

Employee discount program

Tuition reimbursement options

Gig leave for musicians

Job summary

Guitar Center in Laurel, Maryland is hiring an Operations Associate. In this role, you will manage shipping and receiving, inventory control, and ensure excellent customer service in a vibrant environment.

The ideal candidate will show strong organizational and technology skills, have a collaborative mindset, and thrive under pressure. Benefits include medical, dental, and vision coverage, a 401(k) plan, and other perks. Join us to nurture creativity in music!

Qualifications

• Basic understanding of Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Must be able to work in a loud environment for 5-8 hours.
• Must be able to work weekends, holiday, and evenings.
• Must be able to lift up to 40 lbs.

Responsibilities

• Tasks related to inventory control.
• Shipping and receiving of gear and other items.
• Cycle Counting of Inventory (preparation and execution).
• Stocking and merchandising to a planogram.
• Printing and placing of signage and price signs (POP).
• Cash Handling.
• Shrink awareness and control.
• Additional duties as assigned.

Skills

Collaboration

Customer Focus

Initiative

Organizational Skills

Technology Skills

Tools

Microsoft Office Suite

Job description

Pay Rate: $15.25/hr - $26.10/hr depending on background and experience. The posted pay range may vary based on actual experience, education, and other factors and may differ in other locations.

Benefits: Ongoing medical, dental, and vision coverage; a 401(k) plan with company match; mental health support; paid sick, holiday, and vacation time; employee discount program; and tuition reimbursement options. Employees who are musicians can also take gig leave to perform and return after touring.

Position Overview

Guitar Center fosters creative musical environments, encouraging staff to find their own sound while nurturing lifelong musicians. As an Operations Associate, you will be responsible for shipping and receiving stock, managing daily operations, and ensuring products are merchandised to provide a great customer experience in our stores.

Key Characteristics

• Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Good team player, able to build good working relationships with others.
• Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.
• Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Interested in learning about the entire business.
• Organizational Skills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals. Able to multitask and pay strong attention to detail in a fast paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner. Able to protect assets and people by learning and implementing protocols and complying with guidelines.
• Technology Skills: Able to navigate and learn new technology and retail systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations.

Responsibilities

• Tasks related to inventory control
• Shipping and receiving of gear and other items
• Cycle Counting of Inventory (preparation and execution)
• Stocking and merchandising to a planogram
• Printing and placing of signage and price signs (POP)
• Cash Handling
• Shrink awareness and control
• Additional duties as assigned

Requirements

• Basic understanding of Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• Must be able to work in a loud environment for 5-8 hours
• Must be able to work weekends, holiday, and evenings
• Must be able to lift up to 40 lbs

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to [e-mail].