Gate Clerk

ConGlobal; Maple Heights (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Medical/dental/vision benefits

401(k)

Paid training

Career advancement

Job summary

ConGlobal in Maple Heights is hiring a Gate Clerk to manage the inspection and documentation of trailers, chassis, and containers. The ideal candidate will exhibit strong attention to detail and excellent customer service skills.

This role requires open availability for all shifts, including weekends and holidays. Competitive pay, benefits, and long-term advancement opportunities are provided.

Qualifications

• Prior experience in a logistics, transportation, or yard operations environment.
• Strong attention to detail and accuracy in data entry.
• Good communication and customer service skills.

Responsibilities

• Accurately inspect and document the condition of trailers, chassis, and containers.
• Update the system with detailed inspection information.
• Answer inbound customer calls professionally.

Skills

Attention to detail

Data entry

Customer service

Organizational skills

Job description

ConGlobal ITS - Maple Heights - NS, 5300 GREEN HURST DRIVE, MAPLE HEIGHTS, Ohio, United States of America

Job Description

Posted Wednesday, July 1, 2026 at 5:00 AM

Launch Your Career with ConGlobal

ConGlobal is hiring immediately for a key role in our global supply chain operations. Whether you’re looking to grow your career or gain new skills, this role offers competitive pay, excellent benefits, and long-term advancement opportunities.

Schedule: Open availability required, including all shifts, weekends, and holidays.

Overview

We’re looking for a detail-oriented and customer-focused Gate Clerk to join our team. As the first point of contact at the gate, you’ll play a key role in ensuring accurate documentation, smooth communication with customers, and proper inspection logging of trailers, chassis, and containers entering or exiting the facility.

Key Responsibilities

• Accurately inspect and document the condition of trailers, chassis, and containers
• Update the system with detailed inspection information in a timely manner
• Answer inbound customer calls professionally, addressing inquiries and concerns
• Maintain assigned workstations and equipment, keeping the area clean and organized
• Adhere to all safety protocols and company quality standards
• Coordinate with yard personnel and dispatch teams to support smooth operations
• Report any equipment issues or discrepancies promptly to supervisors

Qualifications

• Prior experience in a logistics, transportation, or yard operations environment is a plus
• Strong attention to detail and accuracy in data entry
• Good communication and customer service skills
• Strong customer service skills with the ability to communicate effectively and professionally.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks in a fast-paced environment.
• Willingness to work in an office setting, with some tasks involving extended periods indoors.
• Ability to work independently as well as part of a team to maintain smooth operations.
• Open availability required (all shifts, weekends, and holidays)
• Must pass a pre-employment background verification, physical and drug screening.
• The Federal Rail Administration sets and enforces safety regulations and standards for railroad operations. If applicable for the position you are applying to, and if you are offered the position, you will have to take and pass a drug screen.

We offer competitive pay, medical/dental/vision benefits, 401(k), paid training, career advancement and more.