Gas Station Guest Experience Specialist

Hassan & Sons Inc; Petaluma (CA); On-site; USD 26,000 - 28,000; Full time

Job summary

Hassan & Sons Inc in Petaluma, CA, is seeking a Graveyard Gas Station Cashier/Customer Service Representative. The CSR will handle cashiering, maintain store presentation, ensure food and beverage quality, and foster a welcoming environment for all guests.

The role reports to the Store Manager and District Operations Manager. You will greet customers, process transactions at the POS, promote offerings, manage age-restricted sales, and keep shelves stocked with accurate pricing while upholding

Qualifications

• High school diploma or equivalent preferred.
• Previous retail/food service/customer-facing experience preferred.
• Basic knowledge of POS systems and cash-handling procedures.
• CPR and First Aid training a plus.
• Strong communication and teamwork skills.

Responsibilities

• Greet all customers with enthusiasm and professionalism at the checkout.
• Deliver friendly, efficient, and accurate service at the register.
• Follow the Four Steps of Customer Service with every interaction to drive satisfaction.
• Communicate promotions, loyalty programs, and product recommendations to customers.
• Represent the company with professionalism in appearance, communication, and conduct.

Skills

Customer service

Communication

Multitasking

POS systems

Teamwork

Flexibility

Education

High school diploma

Retail experience

POS knowledge

CPR/First Aid

Tools

POS software

Job description

Hassan & Sons Inc in Petaluma, CA, is seeking a Graveyard Gas Station Cashier/Customer Service Representative. The CSR will handle cashiering, maintain store presentation, ensure food and beverage quality, and foster a welcoming environment for all guests.

The role reports to the Store Manager and District Operations Manager. You will greet customers, process transactions at the POS, promote offerings, manage age-restricted sales, and keep shelves stocked with accurate pricing while upholding