Gas Station Customer Experience Specialist

H&S Energy Group; San Diego (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

H&S Energy Group in San Diego seeks a Customer Service Representative to support daily store operations, cashiering, and product presentation. The role focuses on delivering exceptional service, maintaining food and beverage quality, and creating a welcoming environment for customers.

The CSR will handle POS transactions, assist with merchandising, and uphold safety standards while representing the brand with professionalism and knowledge of promotions and loyalty programs.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in retail, food service, or customer-facing roles preferred.
• Basic knowledge of POS systems and cash-handling procedures.
• CPR and First Aid training a plus.
• Strong communication skills and the ability to work effectively in a team environment.

Responsibilities

• Greet all customers with enthusiasm and professionalism, creating a welcoming environment.
• Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude.
• Operate the POS system for all cash, credit, and debit transactions accurately.
• Stock shelves, maintain signage and pricing accuracy, and keep the store visually appealing.
• Prepare and maintain self-serve food and beverage stations and ensure food safety.
• Maintain cleanliness and safety of the facility, including restrooms and fueling area.
• Assist with car wash operations if applicable and follow shift duties checklist.

Skills

Customer service

Communication

Teamwork

Multitasking

POS familiarity

Education

High school diploma

Tools

POS system

Microsoft Office

Job description

H&S Energy Group in San Diego seeks a Customer Service Representative to support daily store operations, cashiering, and product presentation. The role focuses on delivering exceptional service, maintaining food and beverage quality, and creating a welcoming environment for customers.

The CSR will handle POS transactions, assist with merchandising, and uphold safety standards while representing the brand with professionalism and knowledge of promotions and loyalty programs.