Garden Center Associate: Horticulture & Customer Service

Stein's Garden & Home; Brookfield (CT); On-site; USD 26,000 - 34,000; Full time

Job summary

Stein's Garden & Home in Brookfield, WI, is seeking an Associate- Garden to deliver exceptional customer experiences by building relationships and guiding shoppers through plant and décor selections.

You will join a team focused on hospitality, product knowledge, and seasonal merchandising, while supporting store operations and maintaining inviting displays. This role emphasizes customer service, teamwork, and a passion for horticulture.

Qualifications

• Must have passion for horticulture and yard/home décor.
• Excellent written and verbal communication; exceptional customer service.
• Ability to work in both indoor and outdoor environments, rain or shine.
• Multitask, prioritize, and work independently or within a team.
• Strong organizational and problem-solving skills.

Responsibilities

• Greet customers promptly to make them feel welcomed in the retail location.
• Develop and maintain a professional, courteous relationship with customers and co-workers.
• Assist customers, determine their needs and educate them to select the right items.
• Assist management with merchandising and operational procedures.
• Follow management direction to complete other duties as required.
• Ensure merchandise stock levels, quality, and presentation.
• Operate POS accurately, process payments, and bag merchandise.
• Contribute to floral decorations and home décor displays.
• Maintain clean fixtures, shelves, backrooms, and floors as directed by management.
• Participate in learning and development activities such as meetings and product knowledge sessions.

Skills

Communication skills

Customer service

Team player

Sales

POS system

Tools

POS system

Job description

Stein's Garden & Home in Brookfield, WI, is seeking an Associate- Garden to deliver exceptional customer experiences by building relationships and guiding shoppers through plant and décor selections.

You will join a team focused on hospitality, product knowledge, and seasonal merchandising, while supporting store operations and maintaining inviting displays. This role emphasizes customer service, teamwork, and a passion for horticulture.