Garage Valet

VPNE Parking Solutions LLC; Cambridge (MA); Sur place; USD 2 066 000 - 2 755 000; Plein temps

Résumé du poste

VPNE Parking Solutions LLC is seeking a Garage Valet Attendant to deliver a positive and efficient parking experience for guests. You will park and retrieve vehicles, manage keys, and communicate clearly while upholding safety and appearance standards.

The role emphasizes enthusiastic service, a professional demeanor, and the ability to operate with integrity during every guest interaction.

Qualifications

• Proficient in English, both verbally and written.
• Ability to read, write and verbally communicate in English.

Responsabilités

• Park customers' vehicles in designated spots safely and securely.
• Keep track of keys and vehicles throughout the garage.
• Provide exceptional guest experience and maintain organization.
• Adhere to safety protocols and wear appropriate safety gear.
• Maintain a neatly groomed appearance and follow VPNE language guidelines.
• Receive and share information about hours, rates and promotions on request.
• Assist with end-of-shift transition and general cleaning duties.

Connaissances

English proficiency

Customer service

Interpersonal skills

Reading and writing

Driving ability

Physical stamina

Organization

Description du poste

The Garage Valet Attendant is a customer service position involving parking and retrieving vehicles for customers. The primary responsibility of a garage valet is to provide a positive and efficient parking experience for customers and to make a fantastic impression through every interaction by engaging with our guests and customers in a positive and friendly manner, giving them the best experience possible while providing safe and efficient service.

Responsibilities

• Keep the safety of self and others in mind at all times.

• You will park customers' vehicles in designated parking spots, ensuring they are parked safely and securely, minimizing the potential for accidents.

• Keep track of keys and vehicles throughout the garage.

• Provide exceptional guest experience.

• Maintain organization at operation.

• Be enthusiastic about the job, creating a positive environment for the customers and teammates to enjoy.

• Use professional communication and VPNE-approved language choices.

• Help facilitate transition at the end of the shift.

• Provide information about the garage, such as the hours of operation, rates, or any special promotions upon request.

• Always maintain a neatly groomed appearance.

• Cleaning duties as assigned.

• Adhere to the VPNE attendance policy.

• You will adhere to all safety protocols and procedures, including wearing appropriate safety gear and promptly reporting any hazards or incidents.

• Ability to fill out damage or accident supports.

Years of Experience: Entry Level

Language Skills: Proficient in English, both verbally and written

Requirements:

• Must be at least 18 years old

• Able to smile during customer interactions

• Possess an upbeat personality, a willingness to go the extra mile, and a strong work ethic

• Maintain uniform standards when on job premises

• Ability to read, write and verbally communicate in English

• Ability to move quickly.

• Ability to organize cars efficiently

• Ability to stand for long periods

• Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle

• Ability to lift a minimum of 50 lbs

• Possess a valid Driver's License

• Be able to pass a criminal background check and RMV check

• Ability to create relationships with customers

• Be organized

• Clean driving record deemed insurable by VPNE's current insurance provider

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