GARAGE - Team Leader FT - Annapolis Mall

Groupe Dynamite; Annapolis (MD); On-site; USD 2,066,000 - 2,893,000; Full time

Benefits offered by this job

Base pay plus bonus plan

Employee clothing discount at Garage &

Learning and development programs

Educational Support Program

Employee referral program

401(K) eligibility

Job summary

Groupe Dynamite is seeking a Team Lead to drive a positive shopping experience, build lasting customer relationships, and support daily store operations. You will help optimize inventory, assist with shipments, and fulfill eCommerce orders while upholding brand standards.

The role requires a high school diploma and retail leadership experience, with flexibility to work evenings, weekends, and holidays. A passion for fashion and strong service orientation are essential.

Qualifications

• High school diploma.
• 1 year of experience as a team lead, preferably in a retail environment.
• 2 years of retail experience is an asset.
• Strong customer focus and problem solving abilities.
• Exceptional interpersonal skills and relationship-building ability.
• Ability to work in a fast-paced environment with high attention to service.
• Social media savvy; mobile devices and computer skills are assets.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Promote a positive shopping experience and build long-term customer relationships.
• Contribute to day-to-day store operations and brand presentation.
• Assist with inventory management, replenishment, and eCom order fulfillment.
• Maintain adherence to merchandising standards and directives.
• Support store leadership to drive sales and customer satisfaction.

Skills

Customer service

Interpersonal skills

Problem solving

Fast-paced environment

Communication

Social media awareness

Mobile devices knowledge

Computer skills

Education

High school diploma

Tools

POS systems

Social media tools

Job description

Overview

We’re not just a fashion brand - we’re a movement.

AtGARAGE, we live for unapologetic confidence, turning everyday moments into something unforgettable, and creating spaces where everyone can feel fearless. Withstores across North Americaand a community that’s always growing, we’re looking for team players who want to make their mark. If you’re ready to bring theenergy,connectwith our community, and liveunapologetically- you belong here!

Our core strengths are rooted in our team, our innovation and our customers. We are proud to hire and retain aspirational leaders who are driven to achieve great things and are recognized for their entrepreneurial spirit.

The Role:

Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and maintain meaningful and long-term relationships with each customer. In order to do so, you play an important role in the day to day operations of the store. You contribute to optimizing inventory management, and to increasing sales and customer satisfaction while maintaining the brand and visual/merchandising presentation standards & directives in the store. You also contribute to the management of the inventory through shipment processing, sales floor replenishment, and eCom order fulfillment. You are an integral part of the success of your store!

Qualifications

• High school diploma
• 1 year of experience as a team lead, preferably in a retail environment
• 2 years of retail experience is an asset
• Has passion for fashion
• Customer-oriented with strong problem solving skills and decision-making abilities
• Demonstrate exceptional interpersonal skills with a natural ability to build relationships
• Have the ability to work in a fast-paced environment, while delivering an exceptionally high level of attention and service
• Social Media Skills, knowledge of Mobile Devices Skills and Computer skills are an asset
• Is available to work on a flexible schedule, including evenings, weekends and holidays, as per business needs

What we have to offer…

• A competitive base pay and bonus plan, and a comprehensive benefits program that meets your needs; you will be at the forefront of a growing organization that understands the importance of investing in people!
• A personal clothing employee discount in Garage & Dynamite stores
• Learning and development programs to grow and exploit full potential
• Educational Support Program
• Employee referral program: be our best ambassador!
• 401(K)- eligibility rules may apply based on laws and regulations.

Our promise…

No day will be like the last - we aim to be better today than we were yesterday.

A little bit about how we hire…

We are committed to employment equity and making the application process as fair and efficient as possible! To handle the volume of applications, we use an Artificial Intelligence-assisted tool to help us sort and evaluate applications for this role. This tool gives us a helpful starting point, but it never makes a final hiring decision on its own. Our hiring team always reviews the information to decide who moves forward.

In compliance with applicable federal, state, and local laws, this tool is reviewed regularly to ensure it does not produce biased or discriminatory outcomes. Where required, it also undergoes an independent annual bias audit, and a summary of the most recent audit will be made publicly available.Candidates that are retained will be contacted for an interview.

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