Garage Door Technician & Service Specialist

Overhead Door; Indianapolis (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Supplemental Insurance (Short- andLong

Company Life Insurance

401(K) with company matching

Longevity Stock Program

IBP Foundation

Employee Financial Assistance Program

Paid vacation and holidays

Opportunities for growth and advanced

Scholarship opportunities

Job summary

Overhead Door of Indianapolis is seeking a skilled Garage Door Technician to install, repair, and maintain a wide range of residential and commercial doors, including springs and openers. You will inspect doors, diagnose issues, and provide effective repair or replacement options.

The role emphasizes safety, accurate record-keeping, and delivering excellent customer service, with opportunities to advance within a trusted IBP family company.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of experience as a Garage Door Technician or in a related field.
• Strong knowledge of various garage door models, components, and systems.
• Proficiency in troubleshooting and repairing garage door systems.
• Ability to effectively use hand and power tools specific to the garage door industry.
• Excellent customer service skills and ability to communicate technical information to non-technical customers.
• Strong problem-solving and decision-making abilities.
• Valid driver's license with a clean driving record.
• Physical ability to lift heavy objects and work in various weather conditions.

Responsibilities

• Install, repair, and maintain a variety of residential and commercial garage doors and related components, including springs, cables, rollers, tracks, openers, and safety sensors.
• Conduct inspections to assess existing garage door conditions and recommend appropriate repair or replacement options.
• Troubleshoot and diagnose issues with garage door systems and provide effective solutions.
• Perform routine maintenance tasks, such as lubrication, adjustments, and alignment, to ensure optimal performance and longevity of garage doors.
• Provide excellent customer service, addressing customer inquiries, concerns, and requests professionally and on time.
• Collaborate with team members to ensure efficient and smooth workflow, especially during busy periods or complex projects.
• Adhere to safety guidelines and protocols to ensure a safe working environment for yourself and others.
• Keep accurate records of work performed, materials used, and customer interactions.

Skills

Garage door knowledge

Troubleshooting

Power tools

Customer service

Problem solving

Driver’s license

Physical fitness

Education

High School Diploma

Tools

Hand tools

Power tools

Job description

Overhead Door of Indianapolis is seeking a skilled Garage Door Technician to install, repair, and maintain a wide range of residential and commercial doors, including springs and openers. You will inspect doors, diagnose issues, and provide effective repair or replacement options.

The role emphasizes safety, accurate record-keeping, and delivering excellent customer service, with opportunities to advance within a trusted IBP family company.