Garage Door Service Technician – Paid Training & Benefits

SSG Appliance Academy; Douglasville (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid training

Health insurance

401(k) matching

Paid time off

Vision insurance

Dental insurance

Life insurance

401(k) with company match

PTO

Job summary

SSG Appliance Academy in Douglasville, GA, is seeking a full-time garage door technician to perform maintenance and service calls, ensuring garage doors operate safely and reliably. You will work with our maintenance and service teams and represent the brand through quality work.

The role offers paid training, health and 401(k) matching, PTO, and a pathway for growth. A valid driver’s license and willingness to learn are essential for success.

Qualifications

• Working mechanical knowledge.
• Clean, safe driving record.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• Willingness to be certified through internal training.

Responsibilities

• Complete all general garage door maintenance and service calls.
• Establish customer rapport, presenting the right products and services.
• Ask proper questions to troubleshoot system malfunctions.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Explain replacement opportunities and create referral opportunities to our retail team.
• Understand your service criteria and hold yourself accountable for exceeding goals.
• Be professional and knowledgeable to win new referrals and stellar reviews.
• Work along side customer service and dispatch to ensure success of the team.
• Maintain a clean, organized job site and correctly inventoried truck.
• Participate actively in all training exercises and morning meetings.

Job description

SSG Appliance Academy in Douglasville, GA, is seeking a full-time garage door technician to perform maintenance and service calls, ensuring garage doors operate safely and reliably. You will work with our maintenance and service teams and represent the brand through quality work.

The role offers paid training, health and 401(k) matching, PTO, and a pathway for growth. A valid driver’s license and willingness to learn are essential for success.