Gaming Store Lead: Guest Service & Store Ops

GameStop; Brooklyn (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Bonus eligibility

Job summary

GameStop in Brooklyn, Ohio is seeking an Assistant Store Manager who will support daily operations, ensuring exceptional customer service and overseeing staff in the absence of the Store Manager. The ideal candidate is expected to motivate team members, handle customer inquiries, and maintain store standards effectively.

Preferred qualifications include management experience in retail and a background in video games. GameStop offers competitive benefits including health insurance and 401(k) options.

Qualifications

• Must be at least 18 years old.
• At least 6 months of retail management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Supervise and motivate store associates.
• Ensure best-in-class guest service at all times.
• Assist Store Manager in operations and scheduling.

Skills

Customer service

Retail management

Communication

Sales techniques

Education

High school diploma or equivalent

Associate’s or bachelor's degree in business

Tools

Point‑of‑Sale (POS) system

Job description

GameStop in Brooklyn, Ohio is seeking an Assistant Store Manager who will support daily operations, ensuring exceptional customer service and overseeing staff in the absence of the Store Manager. The ideal candidate is expected to motivate team members, handle customer inquiries, and maintain store standards effectively.

Preferred qualifications include management experience in retail and a background in video games. GameStop offers competitive benefits including health insurance and 401(k) options.