Gaming Store Lead & Guest Experience Champion

GameStop; Ottumwa (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Paid time off

Health insurance

Dental and vision insurance

Job summary

GameStop in Ottumwa, Iowa, seeks an Assistant Store Manager to support store operations and provide exceptional customer service. The ideal candidate should possess strong communication skills, a background in retail management, and a passion for gaming. Responsibilities include supervising associates, ensuring store cleanliness, and enhancing guest experiences. This full-time role offers a salary range of $10.00 - $13.50 per hour along with benefits such as 401(k) and paid time off.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• High school diploma or equivalent required with business-related education preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales or guest service experience preferred.

Responsibilities

• Provide best-in-class guest service and respond promptly to guest questions.
• Supervise Sales Associates and ensure store cleanliness and organization.
• Assist Store Manager in training and performance evaluation of associates.
• Ensure all store operations meet company standards for service and efficiency.

Skills

Guest service

Retail management

Communication skills

Sales knowledge

Teamwork

Education

High school diploma or equivalent

Associate's or bachelor's degree in business-related field

Tools

Point‑of‑Sale (POS) system

Job description

GameStop in Ottumwa, Iowa, seeks an Assistant Store Manager to support store operations and provide exceptional customer service. The ideal candidate should possess strong communication skills, a background in retail management, and a passion for gaming. Responsibilities include supervising associates, ensuring store cleanliness, and enhancing guest experiences. This full-time role offers a salary range of $10.00 - $13.50 per hour along with benefits such as 401(k) and paid time off.